We only stayed one night for business but the location was off the main road in very quiet section next to another hotel, Dave & Busters and Steakhouse. The room was very clean and spacious as well as dark for sleeping. This hotel had the best shades for sleeping as our room as pitch dark so you could really sleep.... More

Our room had 2 beds plus a pull out sofabed. Lots of room to move around. It had a refrigerator and plenty of plug ins for our phones. The pool was nice. It's affiliated with the Intercontinental Hotels chain (Holiday Inn) so you can earn priority club points. We had to leave the hotel very early and the breakfast buffet... More

We usually stay at the Hyatt Place in Utica when we visit family in the area, but the Staybridge Suites is a good alternative as well. The Staybridge Suites brand usually does a good job with lobby fixtures and amenities, and this location was no exception. There is a decent breakfast 'buffet' each morning and a small room just off... More

I really liked this place. The rooms are very dated and need updating, but the staff make up for it. They were really great. The food served was better than about all other Staybridge Suites I have visited. I will stay there again.

The hotel room was nice, and fairly clean when we arrived. Although it was cleaned while we were there, they never gave us additional coffee, nor did they clean the coffee pot or cups. The pull out bed was uncomfortable, the blanket was ratty, and the sheets were already on the pull-out leaving us to question whether they put on... More

The best deal around for the price you pay.. Planned a day at Dave and Busters and decided to stay here.. Mini kitchenette in large room made for a nice relaxing night and breakfast in the morning was perfect! Rooms are modern with flat screen tvs and updated bedspreads (a plus for me). Coffee|tea available all day in lobby too.... More

Having recently divorced, I decided I needed a retreat during the Christmas Weekend. Since I was near this hotel the week prior, I decided to check it out in person. The manager, Paula Potter, was understanding of my needs and personally gave me a tour of the hotel and room types. I chose a queen studio as I was by... More

We stayed here for few days of shopping. The property and rooms were much cleaner and in better condition than other suite hotels we've stayed at in the area. A few minor complaints-the front desk clerk made me feel as if my check in was interrupting her personal phone call, used shampoo bottles from a previous guest were left in... More

Myself & a couple of girlfriends stayed here for 2 nights (November 8-11) do get a just start on our Christmas shopping. The hotel is located very close to tons of great shopping and countless restaurants. It was nice to go back to the room at the end of the day to a suite with a living room and a... More