Employees are very pleasant. Area manager spoke to me as I was leaving and recalled me from a previous stay. It made me feel like a valued customer.
Was given a tour by Valerie Reid and noticed all rooms were clean and so was the fitness room and front check in area.
It would improve if the coffee was out...
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Thank you so very much for your glowing review of Extended Stay Deluxe Detroit - Warren. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family,...
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The staff were the friendliest and most helpful with directions and cab service ive ever experienced. it was in a very safe location. while my husband was out during the day i could get out and walk without fear.
It was very kind of you to take the time to publish such a positive review of your stay at the Extended Stay Deluxe Detroit - Warren. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the...
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if it is a 10 points scale, i definitely will give a 9. the 1 point out of 10 is the poor internet speed, surcharge 3 dollars per day for 3MB, otherwise 0.05MB
I recently received a copy of your review of the Extended Stay Deluxe Detroit - Warren. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I do apologize, however, that your stay was not completely satisfactory.
We regard a consistent, dependable Internet experience as crucial for our guests, who are...
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Across from Police Station in quiet Civic area with many parks and services within walking distance. Staff is caring and professional.
Reviewed 7 September 2010
We have never been to an Extended Stay hotel, and were pleased with the large living room area that the room included. There was a full kitchenette as well, with all the appliances you would need if you were staying for awhile.
The decor of the hotel is not very appealing, with the hallways and elevator a yucky green color....
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Last min change in plans, the holel I had booked lost reservation and wouldn't honor quoted price... so called this one from the road and was given a great rate by a friendly staff member who took 3 more calls to help me with directions etc. Arrived after 9pm and same staff member who was trying to close out her...
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I would stay there again.Very nice location price is great.Beautiful staff members.No compliants from me.I would like to say thank you to Extended Stay for making me feel welcomed. Ms.Brown Syracuse,New York
I have traveled extensively for business the past 20 years and my experience at the Warren ESA was the best I ever had, thanks to Manager Arev. From the excellent coffee and smile served on time by Jackie every morning, to the excellent housekeeping and maintenance supplied during the day, to the excellent customer service provided by Stella and Cathy...
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Reviewed 8 January 2012
My boyfriend and I needed to get away for a couple nights of "us time". We booked our room through Priceline.com and got a great price. When we arrived, the greeting was very warm and welcoming. Our room was way more than we were expecting. It had a complete kitchen, including dishes to eat and cook on. There was a...
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We stayed at Extended Stay for 5 days and couldn't be happier. We noticed that the phone was not working and the stove lightbulb was out, reported it, went out for 2 hours, and it was fixed when we got back. Front desk, maids and maintenance that we encountered were all friendly and helpful. Kudos to Carl at the front...
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