Pool area is great for kids, a bit overly heated in general, so it isn't very pleasant unless you are in water. There is no "regular" pool, so be aware of that when booking, you won't be getting any laps in here or real swimming. The lazy river is fun, slides, too. Lots of area to sit overlooking the pool,...
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The staff at the hotel was great, everyone was curous and helpful. A special thanks to Ross for making our check in fabous!! The view out our window of Lake Superior was fantastic.. Will be coming back again..
Thanks for making your very first review on TA about your recent stay with us. I'm glad you were happy with the service we provide, and will make sure that Ross receives the positive recognition he deserves for being mentioned here by you. We look forward to welcoming you back the next time you are in Duluth.
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Stayed at the Edgewater this weekend with our two kids, ages 5 and 9 and are leaving feeling a little "blah" about the experience. We paid $229/night for a 2 bedroom suite and, while the view from the balcony was great, I feel like that price is a little high for the very standard room that you could find at...
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Thank you for taking the time to share you comments about your recent stay with us. I'm sorry you were somewhat disappointed with various aspects of our operation, and hope you will accept my sincere apologies. I'm sorry, too that you don't like our BOGO tokens, which are quite popular with most guests. We continue to improve efficiencies in our...
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Stayed at this hotel many times. great hotel. clean rooms. nice view. friendly staff. great water park . they recently upgrades their breakfast. they served scrabbled eggs and sausage every morning on last stay. their two rooms suites are great they include 2 queen beds in one room and a king bed (instead of couch in other room) and include...
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Thank you very much for your many visits, and for posting your comments and 5 star rating. I'm glad that you know you can count on us for a clean and comfortable room, friendly staff, and wonderful views. We look forward to welcoming you back again soon.
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After reading some of the negative reviews on this website I almost cancelled our reservations, but we decided to go after talking to friends who go to the Edge every year and love it. I'm so glad we went! Homeschooling families receive a 50% discount and so we had two nights in a 2 bedroom suite on the lakeside for...
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Thank you very much for doing your own research, and relying on your trusted friends opinions about us. I'm glad you and your family were generally happy with your decision to stay with us, and sincerely apologize for the lack of clear communication about our regularly scheduled waterpark maintenance.I will use your comments in discussions and training to make sure...
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I had read many reviews before arriving to the hotel and was scared about what I had gotten us into. When we arrived we were pleasantly greeted by an extremely helpful front desk staff who went well above typical customer service! The rooms lake side balcony was the biggest disappointment of our stay as it actually overlooks the freeway, otherwise...
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Thank you very much for deciding to stay with us and for sharing your experience here. I'm so glad you were happy with the improvements we've made in our hotel and service,and thrilled to learn that you and your family will be back again. We really appreciate your feedback and hope you will continue to let us know how we...
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This hotel has been very good to me . I have been staying here for about three years. I have been working in Duluth and i stay with hotel monday thru thursday. its a great place to bring family and friends to visit during the week.There are so many things for everyone to do. The water park is a good...
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Thanks for making us a part of your life for the past few years, and for writing and posting your comments here. We love taking care of our guests, and thank you for letting us do what we love. Please continue to give let us know how we are doing and what we can do to keep you happy with...
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Our trip to the here was just ok, the waterpark in our opinion is designed for kids 3 - 8 years old, where ours are 11 & 15. All water in the water park is only 3.2 feet deep, and makes it hard for 2 6' + people to enjoy swimming. The pool and hot tub outdoors may be different...
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Thank you for your recent visit, and for takikng the time to share your comments. I am truly sorry for the billing frustration you experienced, and hope you will accept my sincere apologies. Please contact me directly at kenjacobs@zmchotels.com if you would like to discuss this further, as our goal is to make all our guests happy they chose stayed...
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I've been staying at the Edgewater resort since the 1970's and it just gets better all the time. A wonderful location in sight of Lake Superior and just across from the Lake Walk, which leads all the way to Canal Park. A wonderful free Continental breakfast is served along with eggs and sausage to get the day started off right....
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Thanks so much for your loyalty for the past 40+ years - WOW! Returning guests like you mean the world to us, and we count on your continuing feedback. Please let us know when you will be back so we can thank you in person.
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My family of 4 - including an 11 and 9 year old - always have a fun time at the Edgewater. We think the staff is very hard working and receptive to our needs. The rooms are always clean. We are frequently upgraded when our room type is not available. I think the rates are generally reasonable, but I usually...
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Thank you for taking the time to write and post your very first TA review about your recent stay with us. I'm glad you and your family were happy with the service and accommodations here, and really appreciate your 5 star rating. I will share your comments with the rest of the team here, and hope to see you and...
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