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All 32 Duluth hotels

BEST WESTERN Downtown Motel

131 West Second Street, Duluth, MN 55802
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Ranked #28 of 32 hotels in Duluth
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69 reviews from our community

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Winnipeg, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 25 May 2013

When we got to this hotel we thought it's not bad for short stay in this nice town specially with cheap price and free breakfast. However the room was noisy and old. We can't sleep until 4am because that radio make some strange sound, when we finally feel sleepy the bath tube make huge noise. It's not really a hotel... More

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KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
26 May 2013

I'm very sorry you were so unhappy with your room on your recent visit, and appreciate your candid comments. We value all guest feedback and use it to improve our operation. I hope you will give us another chance to gain your trust the next time you are in Duluth. More

Portland
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 24 May 2013

This property served our needs for a overnight place to stay. The biggest downside is hot water. The clerk advised to due to their water system, one has to run the it for several minutes before the hot water kicks in which seems to be wasteful.

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Grand Marais, Minnesota
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 17 May 2013

This property is older, the rooms smaller, less in-room amenties but the convenience of being downtown, near canal park businesses and yet a fast drive up hill to the mall make it a good choice for the money. My double queen room very cramped, very glad I was traveling solo as more persons in the room would have been tricky... More

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See 4 more reviews by PMA6642 for Duluth
KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
18 May 2013

Thanks for staying with us and posting your comments. We are proud to provide excellent service and accommodations at a reasonable price and pleased to know you found us to be a good value. I hope you will let us serve you here again. More

Tipp City, Ohio
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 15 May 2013

This slightly older motel had very clean and nice rooms.The desk people were very nice and capable.There is no elevator and the place is built on a hill with plenty of stairs so get a ground floor room if stairs are a problem. There are some places to eat within a few blocks. The nieghborhood seems OK. The breakfast was... More

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KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
16 May 2013

Thank you taking the time to write and submit your comments regarding your stay at the Best Western Downtown Duluth. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business. I'm glad you were happy with the accommodations and service we provided and hope you will let us server you here again. More

Minneapolis, Minnesota
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 7 May 2013

A really rundown motel. The room heaters are unbelievebly loud and run off and on all night. Didn't appear to be cleaned recently. The staff definitely didn't want to be there and was rather unhelpful. There are other places in the area close to Canal Park that are just $10 bucks or so more a night and would be incredibly... More

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KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
8 May 2013

Thank you for staying with us and sharing your comments. I am sorry that you received poor service from members of our team and offer my sincere apologies. We take great pride in our staff and apologize that their experience didn't reflect our dedication to providing excellent guest service. Our goal is to provide exceptional service on every occasion, and... More

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1 of 5 stars Reviewed 5 May 2013

No hot water. Noisy heating unit. No parking, room was very small hardly any room to walk around the bed. I let the water run 10 min and it still didn't get hot. Spend the extra money for better lodging people. This place should have been torn down years ago. Good place for party teenagers.

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KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
6 May 2013

Thank you for posting your review regarding your experience with our hotel. We greatly appreciate you taking the time to bring your experience to our attention and apologize for the discomfort and inconvenience the hotel conditions have caused you. It is our goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback... More

Minneapolis
Top Contributor
82 reviews 82 reviews
79 hotel reviews
Reviews in 73 cities Reviews in 73 cities
108 helpful votes 108 helpful votes
3 of 5 stars Reviewed 3 May 2013

Downtown Duluth is an interesting place when outside of Canal Park area. It is gritty, and I use the term as a positive. This is not Canal Park lodging, pricing is lower but not cheap. There are are variety of places to eat in walking distance. Keep in mind that the city, outside of Canal Park and Park Point, is... More

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KenJacobs, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
5 May 2013

Thank you for taking the time to write and submit a review of our hotel. I am very sorry to learn of your discomfort during your stay and especially concerned that you encountered problems related to your heating unit. Our maintenance team will make the necessary repairs so this does not recur. It is our goal to provide our guests... More

Thunder Bay, Canada
1 review
2 of 5 stars Reviewed 25 April 2013

You have to be kidding. It is an old broken down motel with even the room doors opening to the outside. I thought I was lost in the 60's. The heater was noisy and hardly kept up. The decor was outdated. The walk to the ice machine was scary. Time to tear the old place down as it is not... More

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KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
27 April 2013

Thank you for taking the time to make me aware of the disappointment you had during your recent stay with us. I apologize for the inconvenience you encountered due to the conditions of the hotel. We make every effort to provide each guest with a quiet and comfortable stay, and appreciate your feedback. I hope you will consider giving us... More

1 review
4 of 5 stars Reviewed 24 April 2013 via mobile

My wife and I stayed for two nights back in February. Our room was ok. Standard, clean, what we expected. The staff on the other hand was great. Female manager came to our room and fixed our closet door and the brought us a refrigerator. It was later in the day so we expected that we would have to wait... More

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KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
27 April 2013

Thank you very much for your positive review about our hotel. We are pleased to know that you were happy with your room and the service you received during your stay. It is always our gratifying to receive guest feedback especially when it is as positive as yours. We look forward to and welcome the opportunity to serve you again... More

Duluth, Minnesota, Usa
1 review
5 of 5 stars Reviewed 22 April 2013

Review collected in partnership with Best Western

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KJacobsVPZMC, Guest Relations Manager at BEST WESTERN Downtown Motel, responded to this review
24 April 2013

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Additional Information about BEST WESTERN Downtown Motel

Also Known As:
Best Western Downtown Hotel Duluth
Duluth Best Western
Best Western Duluth
Address: 131 West Second Street, Duluth, MN 55802
Phone Number:
Region: United States > Minnesota > Duluth
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed
Hotel Style:
Ranked #28 of 32 hotels in Duluth
Price range (per night): S$89 - 184
Reservation Options:
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