After a terrible customer service issue at the Country Inn & Suites in Shoreview, Tara was a great help in assisting my brother with getting a whirlpool suite for his birthday - which was the original plan at the one in Shoreview - but they were overbooked and sent my brother to Elk River - not anywhere close - but... More

We had a good overall stay. Night staff was very friendly but morning staff was a little rude. The room was OK, but the bathroom needed a remodel. Peeling wall paper in and by bathroom. The price was good for just an overnight stay. The beds were old and you could feel the springs in the mattress. The pool area... More

My wife and I have stayed at this hotel regularly over the past 5 years. We return because of the comfort and cleanliness of the rooms, the helpfulness of the staff, from check-in to check-out, the breakfast being included, and the convenience of the location.

My family and I stayed over Easter Weekend, it was a nice stay, when we finally crawled into bed we realized both beds had cigarette burns in the bedspreads, I also noticed a few other things that were not up to my expectations when I mentioned them to the front desk the staff their took care of my concerns immediately... More

Our team stayed at this hotel for a tournament that was being held nearby in Princeton. I spoke with Carol a few different times to coordinate our stay and she was very friendly and helpful. She did a wonderful job booking our block of rooms and Cheri helped to give us a good group rate. We had a very pleasant... More

My husband was staying here for work and we drove up to be with him. The first thing I noticed was the smell of smoke and some other noxious scent, maybe musty? Even though all the rooms say no smoking on the 3rd floor ( where we were at) I could smell smoke and people openly smoked while walking through... More

I enjoyed my stay in Elk River. The service was pretty good. I enjoyed the Wi-Fi and the breakfast in the morning. I really liked that they had sugar free syrup for the waffles. I didn't have any waffles, but at least it was available for people. I would stay here again if I needed too! I slept great on... More

The room was clean and spacious. The staff downstairs was very professional and really tried to make the stay as pleasant as possible. This means allot to me as I spend allot of time on the road. This is the 2nd time with the chain in MN and both times were awesome. The other one was at Little Falls. I... More

We were guests here on the same night a wedding party was booked. We normally do not complain or let most stuff bother us. At about midnight, the wedding party came back to the hotel and turned the whole place into a giant party. They partied not only in their rooms but also in the hallways, namely in front of... More