We stayed here about a week ago for a family wedding. We arrived around noon or 1 pm and they were able to let us into our room right away. We considered ourselves lucky because the normal check in time is supposed to be 4 pm. The room was fairly large for a hotel-type room. It had 2 Queen beds,...
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Thank you so much for your wonderful review of the hotel, I am glad that you enjoyed your time with us while attending the wedding! Sunday mornings can be a bit busy with everyone checking out, but I appreciate you ingenuity in getting on the elevator!
I truly do appreciate the time you took in preparing your review, and we...
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Stayed at holiday inn again for a conference for two and a half days. Room was very clean,comfortable,slept well,was able to open window for fresh air. Staff is wonderful. Had a wonderful greeting from Heidi on arrival,great big smile, great customer service,very efficient. Next morning we had breakfast,were in a hurry and Sandra who is Italian greeted us and was...
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WOW! Thank you so much for the wonderful comments! We thoroughly enjoyed having your group with us last week. I am pleased to hear that our staff was able to WOW you with their service and Smiles!! We look forward to serving you again in the future.
Thank you again,
Greg Pike
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Just spent three days at this hotel. Rooms were clean, and beds were always made when we got back to our room. The staff was very friendly and offered to help you any time. They were very accommodating to our group. It saw fairly close to Albertville outlet which was nice.Occasionally in the morning you could here semi's on the...
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Thank You! I appreciate you taking the time to share your experience and suggestions. If you get a moment, plesae contact me directly at the hotel so we know for sure which room you were in so we can make the necessary repairs to the door. I will have our engineering team check all the rooms in the meantime.
Thank...
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Went up for a wedding of good friends and brought the kids. this place was so kid friendly, the Water Park was awesome and the staff was great!! The restuarant inside had great food, great staff, it made our stay a wonderful; experience!! I would highly recommend this Hotel for any families looking to unwind! Thank you again and we...
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Awesome!!! So great to hear that you had a great visit with us. I truly appreciate the time you took to offer this feedback.
We look forward to serving you again soon!
Sincerely,
Greg Pike
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We had a wonderful stay at this hotel! I booked our two rooms...one a family sweet and the other a double queen, online. I called ahead of time to make sure everything was booked and to request a crib. When we checked in the man at the desk informed us that the water park wouldn't open until the following day...
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I want to thank you for taking the time to share your experience. I am pleased that Aaron was able to make the stay a positive one for you! I will make sure and share your comments with him.
Our team prides themselves on a high level of service and offering a clean and well maintained hotel and water park...
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We rented a two queen quite for our dtrs B-day party (she brought six friends) and then a two queen standard room for ourselves. The two queen suite was only an additional $20 but not much bigger and the wall dividing the LR from the BR made it seem kind of small though it was sufficient. The standard room almost...
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Thank you so much for your feedback. I am happy to see that you enjoyed your stay and our staff was able to assist you as needed.
We look forward to serving you again in the future.
Sincerely,
Greg Pike
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I was extremely disappointed this time in the Holiday Inn. They double charged our family for the water park usage and when I booked reservations for the Hotel, I booked 2 rooms and asked for them to be by each other. I got 2 rooms, each at a different end of the hotel. The dressing room for the water park...
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I am disappointed to hear that your recent visit was less than satisfactory. At your convenience, please contact me directly at the hotel so I can discuss the situation in detail and make sure everything is taken care of to your satisfaction.
Thank you,
Greg Pike
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Our youth group from my church goes to this location every year early march for a winter retreat and I can honestly say that there probably isn't a better place to go! The only problem was that the elevator had a slight mis-function but that was really the only downfall of the entire weekend! Thanks for making our winter retreats...
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Hey Jack,
It was our pleasure to serve your group again this year, we enjoy having the group in for your retreat. We have had the elevator company to check out the cars and they are all good to go!!
Glad to hear you had a great time!
Thank you again,
Greg Pike
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My husband and I took our grandkids, ages 9 and 5, for a getaway at the hotel/waterpark. It was wonderful from check-in to check-out. Front desk staff was welcoming and friendly, the room was great (we had a 2 room suite) and the waterpark was fantastic! We booked the package that included pizza and pop, and the pizza was homemade...
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Thank you for the wonderful feedback, we are so delighted to hear that your stay was enjoyable!
I agree, it is nice to be able to dine in the water park and not have to get dried off and change clothes to eat in the restaurant. I am happy to hear you all enjoyed your time with us and we...
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Having to travel to Minnesota in January and February might not seem like the ideal option for a businesman, but the staff at the Holiday Inn - Elk River warmed up the climate for a travel weary guy. Heidi, Greg and the staff at the Front Desk were very attentive to our check-in and needs, Sandra and Beth in the...
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WOW! Thank you so much for the wonderful feedback from your recent stay! Our team strives to provide a high level of service to all of our guests, and it is nice to know that our efforts are noticed. I will share these comments with the entire team so that they know that their efforts are appreciated.
We look forward...
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16 Reviews
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