the front desk was very overworked, Mothers Day weekend, but its still no excuse for being unfriendly or non caring. The rooms are average, not dirty but not sparkling clean. Non smoking room that might as well been a smoking room, the previous people had smoked in the room, and the hallways smell of smoke, the price without a discount... More

We've been going to the Shooting Star Casino regularly since 2002. The place is getting run down, though they do seem to be making an effort to upgrade. The casino is smoky beyond belief, be prepared to flee to the (much quieter) non-smoking section if you need a break from the smoke. The staff are hit and miss. On our... More

We had to call front desk 2 times to get out champagne and coupon for dinner that we arrived late on for our reservation suppose to be a surprise for my husband nothing was what I expected basket of spa products was a bottle of body wash that was it. Front desk didn't seem to care about how I felt... More

Cleverly hidden in this casino is fine dining? Absolutely! From excellent service, to ambiance, to fabulous food can be found in the 2 One 8 restaurant. Steaks and seafood done to perfection with delicious sides and apps. And if you are able, try the decadent chocolate cake for dessert. It is kind of spendy for around here but the food... More

Stayed at shooting star casino March 28th & 29th.Hotel needs a major overhaul. Rooms are not very clean.Housekeeping does its best with what they have to deal with. More management error than workers. Hotel carpets are filthy.Dont take your shoes off. Casino is fun but needs a major clean job. Especially the CARPETS.Staff is friendly.Too many new computer games. The... More

Rooms are never all that clean but this trip was even worse. I doubt the room was vacuumed and hair was all over the shower. I think it would be safe to say that all housekeeping did was the beds and empty the garbage. The bartenders provided decent service. The Sunday morning brunch was average at best but one might... More

My seventy-nine year old mother and I stayed at the Shooting Star Casino & Hotel in Mahnomen, Minnesota for two nights starting on Saturday, February 16th, 2013. When making our reservations online, we requested a room on the top floor, away from any noise, and we were given a Deluxe room on the second (main) floor of the Main Lodge... More

From start to finish, the customer service at this casino was terrible. They lost our hotel reservations that we had booked a month in advance, gave us a down graded room that was EXTREMELY filthy, and ignored our calls to speak with a manager the entire time we were there. When we called to speak to a manager again after... More

Wendy and I stayed here for three nights to see our favorite Country band, BlackHawk and usher in the New Year. We had a room in the Stardust wing that is separated by an interior crosswalk over a roadway and found it to be quiet, spacious, and comfortable throughout our stay. The TV had ample stations for our needs and... More