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All 8 Maple Grove hotels

Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

3.0 of 5
11801 Fountains Way N, Maple Grove, MN 55369
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Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes
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Ranked #5 of 8 hotels in Maple Grove
Most recent review
4 of 5 stars Reviewed 8 May 2013
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87 reviews from our community

Traveller rating
    39
    31
    12
    3
    2
See reviews for
Families
50
 
Couples
3
 
Solo
3
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 May 2013

The rooms are fantastic! The kids loved the bunk beds. Pool area is cool and staffed with several lifeguards. But.... Shady goings on in front of hotel and in lobby. Beat up cars sit under the carport. As my daughter and I walked to the entrance the driver said, "Hey girl what your name?" Two women by the elevator were... More

Was this review helpful? Yes 1
HolidayInnMG, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
9 May 2013

We are glad to hear you like and appreciate our guest rooms and that your children had fun sleeping in the bunk bed! Please know that the safety and protection of our valued guests is number one priority here at our property and I am very sorry if at any time you felt vulnerable to danger. We ensure that all... More

Saint Paul, Minnesota
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013

Overall, our experience at the Holiday Inn was great. We had a neat room with bunk-beds for our boys. It also had a TV in it which they loved. Gave my husband and I a space to ourselves too. The location of the pool area is perfect, (it's right off of the lobby) as you won't hear any noise of... More

Was this review helpful? Yes 2
HolidayInnMG, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
8 May 2013

Thank you for the review and we appreciate your open and honest feedback regarding our indoor water park. It is a pleasure reading your kind comments about the location and layout of our pool area and am happy that you were not interrupted by exterior noises while in your room. We are currently discussing and re-visiting our party policy for... More

Ankeny, Iowa
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 24 April 2013

The area where it is located is somewhat difficult to get back out on to a main road. The hotel has plenty of parking and the lot is reasonably well lit. The grounds were well kept and the interior common area were clean. At check-in: Both front desk people were on the phone so I waited a good 5 minutes... More

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HolidayInnMG, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
29 April 2013

Thank you for sharing in such detail the experiences you had while staying with us here at the Holiday Inn & Suites of Maple Grove, MN. It is a pleasure reading about the enjoyable time you and your family had here with us and we are happy you found y our guest room to be quiet for you to relax... More

Detroit, Michigan
1 review
1 of 5 stars Reviewed 16 April 2013

I am sure this is a fine hotel and I have heard good stuff from my associates who have stayed here. I had a reservation here and my business trip was cancelled. I forgot to call the Hotel and cancel the reservation so I was charged for one night. I accepted that responsibility and paid the charge. When I called... More

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HolidayInnMG, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
29 April 2013

We appreciate your concern with this matter. Please know that these are not our policies here at the Holiday Inn, but are the policies created by the InterContinental Hotels Group whom manage the Priority Club Rewards loyalty program. Please contact us at 763-425-3800 and ask for management as we would like to discuss this with you. More

Minneapolis, Minnesota
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 10 April 2013

This is not your typical run-down, out-dated Holiday Inn. This hotel is somehwat new and clean. The kids love the pool area, although the hotel is a little overpriced for the area. It is conveniently located near many restaurants and plenty of shopping.

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See 4 more reviews by RxTraveler55 for Maple Grove
HolidayInnMG, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
12 April 2013

Thank you for your comments! We are pleased that you found our property to be up to date and convenient for you. It is great that your kids enjoyed our indoor water park! We appreciate the 5 star review! More

Plantation, Florida
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 9 April 2013

I had business in Edina and other parts of Minneapolis and this hotel is close to the places I had to visit. This is one of the nicer Holiday Inns at which I have stayed. It is large, the rooms are spacious and the staff is very friendly. The property has an Italian motif and has its own water park... More

Was this review helpful? Yes
See 2 more reviews by suprselr02 for Maple Grove
HolidayInnMG, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
12 April 2013

What a great review! Thank you! We are so happy that you found our guest suites to be spacious and comfortable for you to enjoy while staying with us and that you like our “Italian” themed water park. It is great that you were upgraded to a suite for your membership in our Priority Club as this is one small... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 8 April 2013 via mobile

The package deal was just what I needed, for a fun stay with three children (wristbands for pool/slide,pizza,pitcher of soda/pop,arcade tokens, and most importantly kids under 12 eat free with paid adult). It was Easter weekend and we had a great time. The staff and service was on point always available whenever needed day or night. The night scene for... More

Was this review helpful? Yes
HolidayInnMG, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
12 April 2013

It was a pleasure reading your comments regarding your recent stay with us at the Holiday Inn & Suites of Maple Grove, MN. It sounds like you had a great Easter weekend with your family and we are delighted that both you and your kids enjoyed our indoor water park! We are a very family friendly hotel which is why... More

Crookston, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 April 2013

We had two families with 6 kids total. Everything was great. We were able to get adjoining rooms. Food in the restaurant was excellent (kids under 12 eat free). Waterpark was great for the ages of our kids (18mo-7yr). My only complaint was that the park was fairly busy...... Clean rooms and great customer service!

Was this review helpful? Yes
HolidayInnMG, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
12 April 2013

Thank you! We are pleased both of the families in your party had an enjoyable experience staying with us and your kids had a good time in the water park! We appreciate you sharing your feedback. More

Winnipeg, Canada
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 25 March 2013

Just stayed for 2 nights over Canadian Spring Break - overall very happy. The waterpark is normally "closed" during the week (slides and kids play structure area) but due to Spring Break they were open extra so that worked out great. But there's still a great activity pool and hot tub open for guests even when the waterpark is "closed".... More

Was this review helpful? Yes 1
HolidayInnMG, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
29 March 2013

Thank you for the feedback! We are so happy to hear that you and your family had such a fun time staying here with us over your Spring Break! You mentioned many important factors to consider when choosing a place to stay. Please accept our apologies for any inconvenience you had with the water temperatures. We appreciate you choosing to... More

Minneapolis, Minnesota
2 reviews
4 of 5 stars Reviewed 11 January 2013

For an affordable hotel in an excellent location, this is a lovely hotel. The building and decor are modern, clean and beautiful. During the week, the pool is open but the water park is closed, and we enjoyed the quiet and spacious pool area. The hot tub is very large, so large that you can swim in it. Our room... More

Was this review helpful? Yes
HolidayInnMG, Manager at Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes, responded to this review
15 April 2013

Thank you so much for the kind words about our hotel. We appreciate your positive comments on our guest suites, team of associates, decor, and pool. The issue you mentioned regarding the kids portion of your breakfast has been addressed with our Food & Beverage team and they will ensure this will not happen again. Please accept our apologies and... More

 
 
 
 
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Additional Information about Holiday Inn Hotel & Suites Maple Grove - Arbor Lakes

Also Known As:
Holiday Inn Hotel And Suites Maple Grove - Arbor Lakes
Holiday Inn Maple Grove
Maple Grove Holiday Inn
Address: 11801 Fountains Way N, Maple Grove, MN 55369
Phone Number:
Region: United States > Minnesota > Maple Grove
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 hotels in Maple Grove
Price range (per night): S$167 - 326
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to Our Maple Grove Hotel in NW Minneapolis! Ideally situated in the heart of the Arbor Lakes Shopping and Entertainment District with easy access to I-94, I-494 and just off I-694, the Holiday Inn Hotel & Suites at Arbor Lakes in Maple Grove, MN is a beautiful Venetian-themed hotel that features grand accommodations that put you close to NW Minneapolis' most exciting attractions and businesses. Corporate travelers appreciate our Maple Grove, MN lodgings near major businesses such as Boston Scientific, Target, Cargill, Great River Energy and Medtronic. Over 1,900 square feet of meeting space, a 24-hour business center and free high-speed Internet access are provided to accommodate our guests' professional needs. Guests of our Maple Grove, Minnesota hotel enjoy visiting the Shoppes at Arbor Lakes, the Hubert H. Humphrey Metrodome, the Mall of America and the Science Museum of Minnesota in nearby St. Paul. Downtown Minneapolis offers plenty of dining, shopping and entertainment options less than 10 miles away. During your stay, we encourage you to take advantage of our hotel's Palazzo restaurant & lounge. An indoor, heated pool & whirlpool and a well-equipped fitness center are provided for your convenience, while our exclusive, indoor Venetian Waterpark is open Friday - Sunday for the best in recreation. As you plan your trip, we invite you to explore our exceptional Maple Grove, MN hotel rates and make your reservations today. ... more   less 
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