There's much that is positive. Rooms are updated and comfortable. Staff friendly. Balcony room was nice for fresh air and relaxing. Restaurant food was good (not amazing) and the service was excellent. Hot tub is actually HOT and pool refreshing. Exercise room adequate although they were missing a few free weights. Elevator is s-l-o-w and the stairs only lead outdoors...
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Check in was friendly and quick. The food in the Bistro was delicious and it was well presented not just thrown on my plate. I really enjoyed our lunch from the expanded menu I had Chicken Penne pasta but my colleague had the steak sandwich which looked and smelled amazing. Walking distance to St. Mary hospital and I can guarantee...
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I want to thank you for the kind words. I will be sharing your comments with all my staff. The Bistro, an enhance Courtyard food ooption compliments our full service restaurant, Saints on 2nd. We look forward to your next visit to our property.
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We stayed here for business and not because of the Mayo clinic. If you are so unfortunate that you or a loved one need to go there, this hotel is just opposite the hospital, so it has an excellent location.
The rooms are nice and I liked the balcony and the possibility to get some fresh air into the room....
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Thank you for taking time to share with us your experiance at our hotel. I'am glad we were able toupgrade the accomodations and provide good service. Your feedback is a valuable tool for us ensuring we provide a positive guest experiance.
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If you or a loved one are unfortunate enough to land in St Mary's Hospital this is a nice place to stay. Clean rooms, friendly staff. There are a number of decent restaurants within walking distance and the hospital is right across the street.
I want to thank you for taking the time to review our property. It is from feedback like yours that we use to improve our guest experiance.
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My family and I had to visit the Mayo Clinic in Rochester so we needed a hotel close to St. Mary's and the Mayo Clinic at a reasonable price.
Well, we had an amazing experience. The housekeeping was very flexible given we were in the room during the day a lot. The rooms were very clean. The in room internet...
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Thank you so much for taking the time to review the Courtyard by Marriott. The service that you received from all of our departments is what we aim for each day, for every single guest. Your compliments will be shared with our entire staff.
Our recently renovated restaurant “Saints on 2nd” is a great asset to our hotel and our...
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im currently visiting rochester for business and i find this hotel the perfect place to stay .. you get more than what you pay for .. positives : clean, friendly staff, good location spacious rooms, free internet, very good value negatives: the internet signal becomes weak on the 3rd floor,
Thank you for your review. Your positive comments regarding cleanliness, friendly staff and a good value are the key elements in our business and we are strive to deliver them each and every day. We are very proud of our staff for carrying out our daily tasks to achieve customer satisfaction.
We look forward to welcoming you back to the...
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Checked in before 8am without reservation because of family emergency surgery. 1 minute walk to St.Mary's Hospital with great restaurants in the same block. Hotel room large and beds very comfortable. Wi-Fi worked great for us on 5th floor - staff very helpful. We had 2 rooms and were not charged parking as we had a longer stay. Newly renovated...
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Thank you for the nice comments about our hotel. Visiting a hospital can be a stressful time for a visit. We are happy your hotel stay with us was comfortable and convenient. Thanks for letting us know about your experience and safe travels to you and your family!
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My family and I recently stayed at the Courtyard, as a family member had surgery at St. Mary's. The room was great with a microwave and frig.There is also a one cup coffee maker in the room(wish they had a regular one) but they have coffee in the lobby also.
So convenient to the hospital though, can run back and...
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I am glad that we could provide a comfortable place to stay with the amenities you needed. We appreciate your review and hope to be of assistance in the future. Thank you!!
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Great Value! Won this off of Priceline for 59.00-Stayed 2 nights. The room, the room, the room. I was put in an exceptional room. I like nice rooms, for me not much else matters. When you are staying at a place like the Mayo area and the one cheery thing you have is a room, then the room is what...
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Thank you for taking the time to write such a positive review. No matter what the reason for our guests stay, we strive to make them feel comfortable and welcome the minute they walk in the door. We appreciate your compliments!
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We splurged a bit with a suite, and it was very worthwhile. Very roomy with great flat screen TVs in each area. Everything was clean and neat; the bathroom was commodious and well kept. Staff at reception desk was friendly and courteous. $4.00 for parking seemed a bit greedy considering the price of the suite. Bedroom fan was a bit...
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Thank you for your recommendation! We are very fortunate to be located directly across the street from the world renowned Saint Marys Hospital Clinic. Our goal is to provide all of our guests with an exceptional experience no matter what the reason for their stay
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