Don't even waste your time. I have never had a bad stay or bad service at a Quality Inn... However, this hotel is the devil of all hotels. Seriously, staying here will ruin your entire trip. The smell, dirt, and even hairs (that appeared to be from the pubic region) were inescapable. The service was so very rude. One of... More

The place smells of cigarettes. When I checked in at 3pm the two ladies at the desk were more interested in their phones and almost acted like I was bothering them. I should have walked out of there but I didnt have time to deal with going elsewhere. It really is a nasty hotel.

This place is a joke.people actually live here put up with a lot of bs! Carpets dirty as hell,air conditioner or heat doesn't work in most of the rooms! ( that's per conversation from other guest ).This place should be inspected by the state and health department and everything else in the regulation books.

Made a complaint about the staff being drunk. Was told I was no longer welcome there. GM is abusive to staff and guests. And your room is about 100 feet from trains that run all night. good luck with this one.

This hotel should not be apart of Choice Privileges! The room was small, cigarette burns in the sheets, the door lock was broken, toilet didn't flush, the front desk staff was rude, the breakfast area was dirty and not stocked well. To top things off, the front desk charged the wrong card (reserved the room on one card and asked... More

I have never had a bad stay with Choice Privileges before but this hotel puts it to shame. First off the GPS couldn't find the place, the guy on the phone directed us the wrong direction and then when we got there no one was there to check us or the two families ahead ouf us in. Once checked in,... More

Air conditioner didn't work in my room or another guest's room that I was traveling with. Could hear water running loudly when other guests in different rooms were using their shower. Could hear conversations in next room (thin walls, no insulation). Bathroom had water damage. No fan in the bathroom, so I would guess mold was hiding out somewhere in... More

I wish I'd started using Tripadvisor before I booked this place. Our usual place in Bloomington was booked and we wanted a hot tub pet-friendly room not too far from the Twin Cities. The place looked decent on the website but that's about where the niceness ended. Pulling into the hotel parking lot, my wife and I both had the... More

I booked this room before i had read the online reviews, after reading the reviews i was a little scared of what i might discover when my family visited this hotel in August. I had troubles from the start with the staff. I called the hotel twice a few days before my reservation to confirm and find out some information... More