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All 1 South Saint Paul hotels »

Clarion Hotel

3.0 of 5
701 Concord Street South, South Saint Paul, MN 55075
Hotel amenities
Clarion Hotel
2.5 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    0
    5
    2
    1
    5
Date Rating
Minnesota
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 29 April 2012
1
person found this review helpful

We are here for a military conference or I would have been checked out and out of here after last night. On Friday afternoon the elevator broke down. It is now 1am Sunday and it has not been fixed. There are 4 floors to the hotel and my husband walks with a cane. While we are lucky to not be... More

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Heather Maher, Manager at Clarion Hotel, responded to this review
25 May 2012

Thank you for taking the time to submit your comments and concerns. I would like to apologize that your stay was less than satisfying, and I appreciate you bringing those things to my attention. A late response, but I do want to let you know we are now under new management and have been actively making improvements on the property... More

NY
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

From the moment I arrived for a 4-day conference, I was flooded by the staff's excuses for this Clarion's condition: 8 managers in 18 months, unpaid employees, etc. My first room had no sheets. Housekeeping simply told me to ask the front desk for a different room. My second room had empty beer cans, exposed screws in the floor that... More

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Travellers are raving about these South Saint Paul hotels

Saint Paul Hotel
4.5 of 5 stars
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Rochester, Minnesota
Top Contributor
56 reviews 56 reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 15 April 2012

Our stay started off badly since we were not able to get into our room 3 consecutive times. The hotel then determined we needed a new battery for our keyless entry. They said it would take an hour or two to get a maintenance person to change it and in the mean time they would need to let us in.... More

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new york
1 review
4 of 5 stars Reviewed 26 February 2012

I've stayed here several times for business trips to the Twin Cities area and have never had a bad experience. The rooms are clean and the service is friendly. The hotel was renovated not long ago which made a great improvement. Would certainly recommend for business travel.

Was this review helpful? Yes
Houston, Texas
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 23 February 2012
1
person found this review helpful

Good basic accomodations. Can't beat it in the area for the price. Liked that it had been renovated as well. My bed was very comfortable. There was also free internet and breakfast - simple but it was free.

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Philadelphia, Pennsylvania
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 22 February 2012
2
people found this review helpful

I stayed for only one night. The price was reasonable. The staff was professional and I had no major issues. The room was clean and the bed was comfortable. The continental breakfast was standard - nothing special. The check out process was straightforward. Didn't use the pool or fitness center, Overall, I had a good experience. I've stayed in nicer,... More

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Emerald City
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

I would not recommend this hotel and believe it should be condemned. I actually feel bad for the staff as to they were very attentive and left to try to resolve all the issues, where it should have been the managers/owners duties. There was a mix up and loss of reservations which was mass confusion from the start. The two... More

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South Saint Paul, Minnesota
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 10 October 2011
2
people found this review helpful

I shouldn't say never but only if i have no other place to stay. When we arrived the rooms were still not clean from the last guest and it was about 6pm. so we had to wait about 2 hours before we could go in them. even then I could see dust on the furniture that had to have been... More

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Vancouver, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 26 September 2011
2
people found this review helpful

Our stay started with them having our reservation name incorrect. I had phoned twice to have it changed and upon our arrival, it still wasn't done. We were quoted one rate and then told that our room rate had increased $25.00. We asked to speak to the manager, and this was then corrected to our original rate. Our first room... More

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Superior, Wisconsin
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 23 September 2011
3
people found this review helpful

Spent two nights at this location. Had a room with two double beds, could have been cleaner. Service at reception was poor. Used coffee cups in room were not replaced for day two. The deluxe continental breakfast was a joke - nothing deluxe about this at all!!! No choice of toast - just white bread, no bagels or cream cheese... More

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Additional Information about Clarion Hotel

  • Best Western South Saint Paul
  • South Saint Paul Best Western
  • South St Paul Hotel
Address: 701 Concord Street South, South Saint Paul, MN 55075
Price range (per night):* S$102 - 136

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Clarion Hotel
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