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BEST WESTERN PLUS Goodman Inn & Suites

3.5 of 5
6910 Windchase Drive, Horn Lake, MS 38637
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BEST WESTERN PLUS Goodman Inn & Suites
Ranked #3 of 9 hotels in Horn Lake
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81 reviews from our community

    Trip type
Traveller rating
    37
    21
    10
    7
    6
Date Rating
Delray Beach, Florida
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 May 2013

We were very impressed with this hotel. It's off the main street and our room faced the back, so it was very quiet. The room was so roomy and the décor was different than average and very modern. I asked if hotel had just been renovated and was surprised that it had been done 3 years earlier. Other than the... More

Was this review helpful? Yes
Management-25096, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review
10 May 2013

Thank you for your review. I am pleased to hear you enjoyed your stay. All of us at Best Western Plus Goodman Inn & Suites are passionate about hospitality and we are so honored that you decided to stay with us twice and had a excellent stay. We look forward to seeing you again soon! More

Bethesda, Maryland
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 7 May 2013

My husband and I stayed here in mid-April, 2013. Every area was very clean and our room was larger than most. The bed was outstanding - very comfortable and the best of all the places we stayed on our trip to Mississippi, Missouri, and Tennessee. Breakfast was good, but not outstanding, but it was free. The staff was very helpful... More

Was this review helpful? Yes
Management-25096, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review
8 May 2013

Thank you for taking the time out of your schedule to complete our Guest Survey regarding your recent stay at our hotel. We are so pleased that your stay with us was one of the best. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and... More

Shawnee, Kansas
1 review
5 of 5 stars Reviewed 6 May 2013

I recently stayed at this Best Western and had a very helpful person at the front desk, Abbie Lillego, make a special effort to put me in a room that I requested, one where I could get a quiet nights sleep. Abbie went out of her way to do this. I travel a lot and this is one of the... More

Was this review helpful? Yes
Management-25096, Front Office Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review
8 May 2013

Thank you for your review. I am pleased to hear you enjoyed your stay and your customer service experience with Ms. Abbie. All of us at Best Western Plus are passionate about hospitality and we hope to see you again soon. More

Black, Missouri
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 April 2013

We were well treated at this hotel. The staff was friendly and courteous. The hotel is easily accessible to the major highways and near the airport and there are many restaurants nearby--just about any type of cuisine you want. The room way spacious and clean. The view out of our window was a swamp, but I guess that's better than... More

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Management-25096, Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review
20 April 2013

Deat Guest, We appreciate the time you took to share to us your wonderful experience. We couldn’t be happier to know that we have served you well during your entire stay. We always aim to give quality service to our valued guests, and for you to commend our staff with the services they’ve shown is enough reward for the hard... More

1 review
4 of 5 stars Reviewed 17 April 2013 via mobile

A great value for those who look to stay at a clean establishment with a courteous and helpful staff, plus essential amenities (small but adequate workout facility, hot breakfast with choices, indoor pool, business center). Environs are safe, and hotel is near many chain restaurants and big box stores. About 20 minute drive into downtown Memphis.

Was this review helpful? Yes
Management-25096, Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review
19 April 2013

Dear Guest, Thank you so much for spending some time in making this review. We are glad that you enjoyed our services and our location is accessible to any of your transactions. We assure you that we will continue to provide you services more than what you pay for More

Atlantic City, New Jersey
1 review
5 of 5 stars Reviewed 11 April 2013

Ok so first of all i walk in and there is the most stunning woman at the front desk. She greets me with a hearty hello that made me blush. After she gave me my room keys i walked by the most beautiful water fountian that i think they flew in from Italy. I walked up into my room there... More

Was this review helpful? Yes
Management-25096, Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review
19 April 2013

Dear Guest, We appreciate your time in making this review. We are happy that you really had an awesome experience during your stay with us. We assure you that we will maintain the services that we have and further improve what needs to be improved. Thank you we are looking forward to serve you and provide a great experience on... More

Orlando, Florida
1 review
5 of 5 stars Reviewed 11 April 2013

Staying at the Best Western in Horn Lake, MS, was the best choice i made since this was a tough choice to make with all the other Hotels in the area! It had so many of the features i wanted at the exact price and location i needed as well. Things such as, free wifi, complimentary breakfast, full and hot,... More

Was this review helpful? Yes
Management-25096, General Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review
20 April 2013

Dear Guest, We appreciate the time you took to share to us your wonderful experience. We couldn’t be happier to know that we have served you well during your entire stay. We always aim to give quality service to our valued guests, and for you to commend our staff with the services they’ve shown is enough reward for the hard... More

Downers Grove, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 11 April 2013

I had the pleasure of staying at the Best Western Plus in Horn Lake, Mississippi during a trip from Chicago to New Orleans. I was traveling with a group of 11 adults. We had multiple rooms, and were checking in later in the evening. The staff was incredibly friendly and accommodating as 11 of us rolled in, luggage in tow... More

Was this review helpful? Yes
Management-25096, General Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review
19 April 2013

Dear Guest, We are happy that we have provided you the services you deserve and met your expectations. We also appreciate you for mentioning how friendly and dedicated our staff is. We assure you that we will always commit to our goal which to provide simple but yet awesome service like no other hotels can offer. Thank you also recommending... More

St. Louis, MO
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 March 2013

I use Tripadvisor every time I plan my trip and let me just start off by saying if you're used to staying in nice hotels that aren't too expensive but still comfortable and modern/updated then you do not want to stay here. Good Things: Well located, cheap rates, & beautiful hotel and decor Negatives: #1 Walls/Doors are so thin you... More

Was this review helpful? Yes 1
Management-25096, Guest Relations Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review
20 March 2013

We are deeply sorry if you were met with unpleasant circumstances during your stay with us. It is disheartening to know that we fell short in delivering to you the quality service we aim. Your feedback regarding the noisy environment, as well as the lock problems and staff demeanor has greatly caught our attention. All the concerns you raised will... More

Vancouver, Washington
2 reviews
5 of 5 stars Reviewed 13 March 2013

This is my first time staying here and although I was a little bit weary because my husband had made the reservations on Hotwire I was very impressed. I was expecting to get to a hotel and find it Nast with people that were rude but that was not the case. I guess you should never judge beforehand. All of... More

Was this review helpful? Yes
Management-25096, Guest Relations Manager at BEST WESTERN PLUS Goodman Inn & Suites, responded to this review
14 March 2013

We appreciate the time you took to share to us your wonderful experience. We couldn’t be happier to know that we have served you well during your entire stay. We always aim to give quality service to our valued guests, and for you to commend our staff with the services they’ve shown is enough reward for the hard work they... More

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Additional Information about BEST WESTERN PLUS Goodman Inn & Suites

Also Known As:
Best Western Goodman Hotel
Best Western Goodman Hotel Horn Lake
Best Western Goodman Inn And Suites
Address: 6910 Windchase Drive, Horn Lake, MS 38637
Phone Number:
Region: United States > Mississippi > Horn Lake
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Horn Lake
Price range (per night): S$131 - 166
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
In Door Heated Pool & Spa, Evening coctail reception at the bar. Newest and the most beautiful hotel on the exit. ... more   less 
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BEST WESTERN PLUS Goodman Inn & Suites
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