I arrived (solo female) after 9pm after a longer than expected drive and was surprise to find parking close to the door (the side parking lot was well lit). I was greeted with friendly staff and my check-in was quick. The room was spacious and clean and smelled clean. After getting settled, I ordered room service. Within 30 minutes my... More

Fantastic Stay!! Such a warm and inviting staff. Pristine rooms and excellent food service and preparation. I would recommend Hilton Jackson to anyone going to Jackson for any reason. I know I'll be staying there next year for the festival again. If I had 4 hands you guys would get 4 thumbs up!! :)

The folks at the Hilton Jackson make everything so comfortable at their hotel that it feels like my home-away-from-home every time I visit. Everybody there has the most pleasant, can-do attitude, and goes out of their way to provide the best service possible. (For example, Executive Housekeeper Jannie Collins and her assistant gave out their cell numbers to everyone attending... More

I have stayed in Kimptons and Ritz-Carlton's, Millenium's and Four Season's.... They pale in comparison with the attention, friendliness, and all around service that is provided by each and every member of this hotel's staff. From the time you check-in to the prompt bell service to the comfortable, immaculate rooms, you are made to feel welcomed and valued that you... More

Incredible service and food was beyond excellent! Beautiful bedrooms and exquisitly comfortable beds! Loved the pool area and the server at the pool was spot-on with drinks to perfection! Loved, loved the entertainment in bar/lounge and the service there was speedy even when we order from the kitchen with hot hordorves to compliment our drink orders. We danced and danced... More

I just returned from a 3 night, 4 day stay at the Hilton Hotel in Jackson, Mississippi where I attended the Sweet Potato Queen Festival; the room was spotlessly clean and the bed was incredibly comfortable! This was my eighth year at the Hilton Jackson for this event and I have to say that all of the staff, as per... More

Showers and beds gae me the best night's sleep in a long time!!! The amenities were also great! The best part was the personalized service. The southern hospitality is there to stay!

The hotel was nice and the bed was comfy. They have the new Hilton bedding and flat screen tv's but the furniture is still dated. Not what you'd expect from the only complete Hilton property in Jackson. New carpet and nice bathroom. Except for the pink shower curtain. I'd stay again but if I could stay at the Embassy Suites... More

I was a participant in a conference this past weekend, and the hotel was a good place for this. The meeting rooms and accomodations were good.. But more impressive was the fantastic service provided by the staff. Front Desk was responsive and prompt and very friendly. The people who served our meals were top notch, and the food was also... More