The outdoor pool was clean, large and memorable after a hot Mississippi day. We enjoyed clean rooms with luxurious beds. The staff were very helpful. The inclusive breakfast had a huge tasty variety.
Thanks for your comments ! ! We hope you will stay with us again soon.
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This is one of the older Hampton Inns in the system. The staff is very pleasant and accommodating even calling when you get to your room and make sure everything is OK. Rooms are dated as one would expect for an older property but they have changed to flat screen TV's.
The bed was too soft for my liking and...
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Thank you for taking the time to write your comments. I am extremely proud of our staff members-- many of whom have worked with me here for many years. It always helps when you have a staff that truly cares about our guests and their satisfaction, and wants them to feel at home here. We appreciate your business.
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The hotel is very old and rundown. The carpet was yucky. The bathroom was tiny (with the lowest sink counter that I've ever seen). The bed was OK, but the pillows were lumpy and uncomfortable. The staff was very rude. In fact, every time the phone rang, the lady behind the counter gave a deep, annoyed sigh before answering. Two...
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While I love getting positive comments- when I get a negative one like this, I'm thankful that I became aware of the issue rather than me never knowing. With this information, I can gather the details and insure that it doesn't happen again. Our employees are not supposed to park under our canopy and we pride ourselves on our friendliness,...
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We were able to use a walk-in coupon given to us at the state welcome center. The front desk gladly accepted is from each of the four couples traveling together. The rooms were large and beautifully furnished with great beds and falt screen tv's.
The breakfast had just about anything you could want including individually prepared omelets with your choice...
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Please remove the fitness center as one of your amenities as there is not a fitness center in the hotel. If you have to drive to a fitness center, this is not one of your amenities. I booked this hotel because it was advertised as having a fitness center- will not be staying here again.
We certainly want to apologize if our information about our hotel was misleading. We do provide a complimentary membership for our guests to a full service fitness and racquetball club not far from the hotel. I can see that not having a fitness center on site certainly might be inconvenient to some guests. We hope to take care of that...
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I booked this hotel through the Hampton Inn website for a last-minute trip to Jackson for our school's basketball championship game. Both check-in and check-out were quick and painless. The room was spotless, with two queen beds and flat screen tv. Beds were very comfortable. Only complaint was the pillows, which did not provide very much head support. We did...
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Thank you for your feedback. We appreciate your business.
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My room was on the 4th floor with smoking rooms on both sides. This I found completely unacceptable. Hotel could use some updating...not as nice as other Hampton Inns. Staff was nice.
We have 5 smoking rooms currently at our hotel, all located at the end of one hallway. Generally, we are finding that most smoking guests have become more accustom to smoking outdoors during their stay therefore we plan very soon to eliminate the few smoking rooms we have left. We have always strived to please all of our guests and...
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There were many good things about my stay here: the front desk staff was courteous and prompt, the Business Center computer was available and I used it to print our tickets off, my room was clean and the bed was super comfortable. However housekeeping coming through the floor at 10:00 am when there is a 12:00 checkout time- NOT THE...
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We are definately following up on these issues. We want to always be careful to not disturb our guests while they are here and it sounds as though we didn't do a good job in this case. We begin our day in cleaning checked out rooms and normally would never have knocked on a occupied guest's room this early in...
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We stayed this past week for one night, two rooms. Rooms were large and clean. One of our rooms was a non-smoking room but clearly smelled of smoke upon check in. A quick call to the front desk offered an ionizer and spray or a room change. We chose the ionizer and someone was at the door with it in...
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Thank you so much for your candid response. This is exactly what we want and appreciate from our guests. We look at this information and use it to fine tune our services. Thank you for staying with us. And try to say hello next time you're here.
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$109 for a king size room, free managers special (philly cheesesteaks, 3 kinds of beer YES GUYS FREE BEER!!, free breakfast) Heck of a deal in my opinion. Good location-easy to find.
Thank you for your comments ! Yes, the Complimentary General Manager's Reception Monday through Thursday is very popular with all of our guests. We have some wonderful, delicious entrees that we prepare for it- and of course the selection of draft beer is a great compliment. We currently have about 11 entrees we rotate to keep a good variety for...
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