Bad Management. Lets start from the top, the Manager Patish is extremely rude, and I hope you read this by the way and use for improvements. Front Desk agent wore the same white t-shirt and black jogging pants the whole time throughout our stay which was three nights. We even saw her at Wal-Mart one of the nights she was... More

Conveniently located just off the highway. I was pleasantly greeted when I arrived. Room was clean and shower was fine. Also convenient to dining. A Buffalo Wild Wings is right behind the hotel. A block away you can go to a Waffle House or a Shoney's. The breakfast was standard Holiday Inn Express so head for the cinnamon rolls. The... More

I reserved a balcony room overlooking historic Laurel. Only one room had a balcony and it overlooked a restaurant. NO rooms overlooked downtown, too far away. No sports court, the fitness room has two old pieces of equipment and was probably just short of a 100 degrees. Refrigerator did not work and had a cinnamon roll left from the previous... More

I booked this hotel on the recommendation of a business acquaintance. The first impression was a poorly maintained entrance. When we got to our room, the bathroom floor was dirty and slimy feeling. Luckily we had slippers. If it hadn't been so late we would have left.

I travel to Laurel a few times a year to visit family. This weekend (4th of July) was our family reunion and so the family elected to stay at the Holiday Inn Express Hotel & Suites. When I made my reservations, I was shocked to find rooms in this small town at $129 per night. The suites are not suites... More

REALLY CRUMMY EXPERIENCE... Left an expensive orthopedic pillow on check out. Housekeeping was going into the room as we left. Called the front desk about an hour out of town to see about getting the pillow returned (at my own expense) and was given the run-around. Now five days later, no one responds. I call every day, and it's the... More

Hotel is new and provides a nice stay. Rooms are nice sized. Carpet, counter tops, furniture all fresh and clean. Nice linens. There were some strange issues for a new hotel. The bathroom vanity (heavy granite) appeared to be falling off the wall and there were large paint splotches that looked as if they'd tried to touch up "bad" spots... More

This is a new hotel but they really do not pay attention to details, some of which are key to a pleasant stay. Mine was not. Here are the problems I encountered: 1. Air conditioning struggled and failed to keep room comfortable on a mild night. It remained muggy and unpleasant. 2. The sink has no stopper - wastes water.... More

Hotel was only a couple of months old when we stayed so that made it very nice. We were in town for a soccer tourney so the place was full of children. Manager was kind to let us check in a bit early so we could get to the fields. Rooms were clean. Beds very comfortable, nice pillows. Indoor pool... More