Everything was excellent, from check in to check out. The entire staff were very accomodating and helpful! I work in the hospitality industry and am very impressed with the guest service of this property. Both room and property cleanliness and upkeep were excellent as well. Everything I requested was delivered with a smile and overall upbeat attitude and I am... More

Our stay was for four nights, we had a suite on the 10th floor, a very nice room. This is a nice casino with great service. Would stay again

Day 1: Act 1: So we stayed at the Horse Shoe Casino and Hotel in Tunica, MS. $200 a night for a 'deluxe' king room, non-smoking. Checked in with numerous heavy bags, was not offered a cart to put our luggage on or a bellhop to assist us. Room on third floor, air conditioner was louder than max volume on... More

We stayed on one of their suites and really enjoyed it. We have stayed here and at Horseshoe Bossier City, which are the same room sizes, but Tunica has updated theirs and is awesome. They have the newer flat screen TV's, one in the living area, one in the bed area and one in the bathroom. I love the large... More

Upon entering the room it looked nice. Further inspection said it was old, and in need of some sprucing up. The carpet was old, bathroom wallpaper coming off, and the shower pressure was horrible at beast. The rooms are quite a bit away from the casino, so if you have problems walking ask to have a room closer to the... More

We have stayed here several times and each time is always a plus, The staff here is always very friendly and willing to help. They have nice rooms with large tubs in them, The premium room has the couch and two TV's and the standard has no couch and one TV. The food choices here are always good, The buffet... More

We stayed for 2 nights, then went to Memphis for 2 nights and returned for 2 more nights the Horseshoe. The room was fine but they put us on the 2nd floor with a view of the air conditioner, $ 55 per night. The next stay was only $50 and the very same room. The Casino is on the small... More

Very nice stay. Casino was a little smoky for us non-smokers but otherwise clean and tidy. Restaurants were nice. Staff went out of their way (special thanks to Steven the Front Desk Manager) to be helpful in every way. Room was fine. The Tunica Roadhouse next door is handy also. Will definitely stay at Horseshoe if we're back in the... More

We visited the hotel mid April 2012 and found it to be one of the better hotels Caesars has. The room was very up to date with 3 flat screen tv's, small fridge, nice linens and in room safe. Hotel check in was a snap, very pleasant personnel and genuinely glad you were there. The casino had a good mix... More