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Marriott St. Louis Airport

3.5 of 5
10700 Peartree Lane, Berkeley, Saint Louis, MO 63134
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Marriott St. Louis Airport
Ranked #4 of 13 hotels in Berkeley
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213 reviews from our community

    Trip type
Traveller rating
    60
    78
    39
    21
    15
Date Rating
Jacksonville, Arkansas
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 14 May 2013 NEW

Got an extra $120 that you don't need for your trip? If so, stay here! This hotel holds a whopping $40 a day for incidentals. We were not made aware of this until at check in. We expressed our dislike upon deaf ears at the front desk. We went to our room, which was a corner room, and it was... More

Was this review helpful? Yes
Bob L, General Manager at Marriott St. Louis Airport, responded to this review
16 May 2013

Thank you for taking the time to share your experience. We will use the information you provided to improve our operation as we are deeply frustrated with your visit. Please kindly note security deposits are used by hotels to provide the convenience of charging items to your room rather than paying for each service individually. Your credit card is authorized,... More

Santiago, Chile
Top Contributor
72 reviews 72 reviews
68 hotel reviews
Reviews in 53 cities Reviews in 53 cities
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed 12 May 2013 NEW

The St. Louis Airport Marriott is undergoing a major lobby renovation. Rating this hotel is a bit like rating a romantic comedy halfway 45 minutes into the movie. You know it should end well, but you can't evaluate until the credits start rolling. Since the lobby refresh is still in process, my evaluation reflects the areas outside the lobby and... More

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Bob L, General Manager at Marriott St. Louis Airport, responded to this review
13 May 2013

Thank you for the positive 4 star review!! Your review is detailed and clearly demonstrates your knowledge and appreciation of service. We are glad we hit the mark and have gained you as a loyal customer. We look forward to your return when our renovation is complete and wish you safe travels. Respectfully, Bob Lambert General Manager 314-253-5155 Direct More

Huntsville, Texas
1 review
5 of 5 stars Reviewed 9 May 2013

I have to assume the bad reviews are based on the standard accommodations at this hotel; maybe my stay in their Marquis Tower gives me a better reason to rate this location as excellent. None of this is intended to sound pretentious--I am a Marriott Platinum Elite member and have an overall positive experience in frequent stays at various Marriott... More

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Bob L, General Manager at Marriott St. Louis Airport, responded to this review
10 May 2013

Thank you for the 5 Star Review!! We truly appreciate the comments and value your loyalty to Marriott. Your comments will be shared and celebrated with the team and we look forward to serving you again soon. Respectfully, Bob Lambert General Manager 314-253-5155 Direct More

San Geronimo, California
1 review
2 of 5 stars Reviewed 8 May 2013

Have not stayed at a Marriott for many years but business proximity necessitated this. Events: 1. Checking in I was given a double bed, returning to the front desk I was reassigned a single king size as was indicated on my guaranteed reservation. 2. My second entry to my room the key failed, returning to the front desk I was... More

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Bob L, General Manager at Marriott St. Louis Airport, responded to this review
10 May 2013

Thank you for taking the time to share your experience with us. Your experience is not typical of the service we provide and we are frustrated you left with a negative impression of us. We take all opportunities for improvement very seriously and have already embarked on corrective measures based on your feedback. We hope you will visit again soon... More

Chapel Hill, North Carolina
Top Contributor
74 reviews 74 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 7 May 2013

Due to bad weather my connecting flight in STL was cancelled. The airline offered overnight lodging at a Days Inn 12 miles away -- I passed and called this nearby Marriott. They were extremely accommodating: their free shuttle van picked me up in 5 minutes, the young front desk clerk gave me a free hospitality kit (the airline still had... More

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Bob L, General Manager at Marriott St. Louis Airport, responded to this review
8 May 2013

Thank you for the 5 Star Review, we truly appreciate it!! We're happy you chose us and that we were able to make your challenging trip memorable for positive reasons. We hope you will choose us again soon. Respectfully, Bob Lambert General Manager 314-253-5155 Direct More

Kansas City, Missouri
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 7 May 2013

Convenient to the airport but not a lot of restaurants or attractions close by. Beware that you pay to park in THE HOTEL'S LOT, I don't understand other than they are just trying to take you for something beyond the room fee. Overall it was pleasant enough as I got a good deal through Orbitz.

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Bob L, General Manager at Marriott St. Louis Airport, responded to this review
9 May 2013

Thank you for sharing your experience with us. We appreciate the feedback and look forward to having you as our guest again soon. Please note the full service hotels in the St Louis airport market charge for the convenience of self-parking in a secured lot. This is very common in airport locations and our goal is to keep the fee... More

Fayetteville, Georgia
Top Contributor
83 reviews 83 reviews
14 hotel reviews
Reviews in 42 cities Reviews in 42 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 6 May 2013

Our trip the St Louis Airport Marriott started at the airport. The Shuttle Driver "Art" met us right outside the exit was warm and welcoming. After riding many airport shuttles over the course of 25 years Art is a breath fresh air. He makes you feel like a long lost family member and is genuinely happy to have you staying... More

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Bob L, General Manager at Marriott St. Louis Airport, responded to this review
7 May 2013

Thank you for the 4 star review!! We appreciate the kind comments and will be sure to celebrate with Art. We are lucky to have Art on the team as he is a true example of hospitality at its finest. We look forward to serving you again soon. Respectfully, Bob Lambert General Manager 314-253-5155 Direct More

Frankenmuth, Michigan
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 May 2013 via mobile

I was disappointed that the hotel was being remodeled, but the amenities were not affected. I was extremely disappointed with the River Rock Grill, it was great tasting, but way overpriced. $35 for the special? The service was shameful. Surly, appearing to be stretched too thin, impossible to get a 2nd and third drink before the end of your meal.... More

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Bob L, General Manager at Marriott St. Louis Airport, responded to this review
7 May 2013

Thank you for the 4 star review!! We are happy to hear your experience was positive and of your understanding of our renovation progress. We are also following up with the F&B team to clarify some of the service opportunities you encountered as your experience was not typical. We hope to see you again soon. Respectfully, Bob Lambert General Manager... More

Cincinnati, Ohio
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 5 May 2013

This Marriott is a little the worse for wear, but still provides the quality and style that you would expect. The room service menu is interesting, but has an identical selection to the DoubleTree in Chesterfield, MO (I assume that the chefs are friends!!). The big negative with this hotel is that it charges for parking, which none of its... More

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Bob L, General Manager at Marriott St. Louis Airport, responded to this review
7 May 2013

Thank you for taking the time to share your experience. We are happy to hear you enjoyed your time with us and look forward to your return so you can enjoy the modern conveniences our renovation is sure to deliver. Please also find comfort in knowing the Hilton and the Renaissance at the airport also charge for the convenience of... More

Colfax, Wisconsin
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 May 2013

Had two events to attend in Edwardsville, but wanted to stay for the weekend. It made a great headquarters. Convenient to Edwardsville, and everything it St. Louis. Looked a little dated from the outside, but very nice inside and they were doing a renovation so it should be nicer. Very friendly staff. More like a resort than an airport hotel.... More

Was this review helpful? Yes
Bob L, General Manager at Marriott St. Louis Airport, responded to this review
2 May 2013

Thank you for the positive review!! Our staff is dedicated to delivering exceptional service and they love to hear when guests enjoy their time with us. We hope you stop by again soon to experience the full impact of our $15 million dollar renovation. Respectfully, Bob Lambert General Manager 314-253-5155 Direct Line More

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Additional Information about Marriott St. Louis Airport

Also Known As:
Marriott St. Louis Airport Hotel Berkeley
Marriott St. Louis Airport Hotel
Marriott St Louis Airport
Marriott Saint Louis
St Louis Airport Marriott
Saint Louis Marriott
Address: 10700 Peartree Lane, Berkeley, Saint Louis, MO 63134
Phone Number:
Region: United States > Missouri > Saint Louis > Berkeley
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Berkeley
#4 Business Hotels in Berkeley
Price range (per night): S$114 - 276
Hotel Class:3.5 star (3.5*)
Reservation Options:
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