When we entered the hotel we were immediately impressed with the genuinely friendly & helpful staff at the front desk. The young lady cleaning the lobby area was probably the hardest working person I have seen in a long time. When I complemented her on this, she said she enjoyed her job and liked it because she could stay busy.... More

This hotel is new and nice looking. Not sure the staff gets it yet. They kind of fake good service. I was ignored at the restaurant for several minutes and left. The desk staff was very helpful I think this place will decay away.

I stay at this hotel every other week, for business purposes. I wouldn't consider any other hotel, as this staff is great. From the front desk, to the room attendants, to the restaurant personnel. Midwest friendly and very welcoming. Never disappointed!

Nearly new HI on developing east side of Columbia. Only outside food within walking distance was Jimmy Johns. Quiet room, good beds. Handy to interstate. University ten minute drive. Not close to KATY trail or connector.

I booked over the phone. Because there are 5 of us, my husband and 3 kids, we usually get 2 rooms. I was assured that the rooms would be side by side. I was repeatedly told that a note was in the system. We arrived late in the evening to discover that we were not able to have side by... More

From the moment we checked in the young man at the desk seemed "put out". Our HBO on the cable didn't work the entire weekend. I reported it to the desk several times and each time the answer was the same, "oh yea, we'll call." Workout room was a joke. Rates were high but everything in the area was booked... More

I saw the great reviews and was excited about staying at this hotel. However, it was a bad experience from the start. I tried 2 times to check in early so that our two boys could swim while my wife was at a family baby shower. The first time we waited 30 minutes for someone to help us and the... More

Recently stayed and would stay again. Appears to be newly constructed. Rooms and furnishings are all contemporary. Although we did not use it, there is an eye appealing restaurant and lounge area. For our use, it was a :15 minute drive to the Hearne's Center. We discovered a billing error on our quick check-out receipt. It was quickly rectified with... More

I would stay in this hotel again. It is beautiful, very clean, the bed was comfortable, the pillows were very soft, the staff was friendly, etc. The only complaint I have about our stay was the inconsiderate people who had rooms near ours. The entry doors to the rooms are very heavy and if you do not close them with... More