Great hotel with a world class spa! Amazing history also being the get away for Harry Truman and hideaway for Al Capone. The full service spa is beautiful and fully worth the expense. The Elms is a great relaxing get away. We will be returning!

This is a great hotel with really poor service. During a three day stay the room never got cleaned and I had to call and beg for clean towels. Staff is poorly trained and generally rude. Focus at The Elms is events, not hotel guests. Staff is stretched too thin to provide good service to hotel guests because all resources... More

My husband and I decided to celebrate our wedding anniversary closer to home last fall- the Kansas City Star had a feature on The Elms and it looked so inviting we decided to spend a weekend. There was a special, which gave us an allowance to be used at the hotel, so we had breakfast and supper at the hotel,... More

For a relaxing get-away, this place can't be beat. The grounds were lovely and peaceful, the rooms are very nice (recent $20 million remodel), and the historic character of the hotel is charming. Food was excellent, and the spa is world-class. If you want to treat yourself to a suite, the Truman Suite is beautiful, roomy, and has an intriguing... More

This incredible hotel and spa boasts history, eager-to-please staff and elegant dining. Sadly, the town in which it sits has been ravaged by another Wal-Mart. What appears to be the remnants of a once bustling downtown business district, is populated only by stores which do not compete with the retail juggernaut: martial arts, wedding dresses and dog grooming to name... More

The Elms is a quality establishment with a World Class Spa in a quiet yet engaging little town. Very much worth the time to visit and relax! Local establishments like the Willow Springs Mercantile make the trip even better. Make SURE you take some "me" time and get a masage and then relax in the Grotto. The Grotto is an... More

Our experience at the Elms was wonderful. The staff went out of their way to make everyone in our party comfortable, and to honor every request. The rooms are comparable to those at any 5-star hotel, and the spa and Grotto were perfectly relaxing. I highly recommend a visit!

The whole experience was great!! Very relaxing and peaceful. I can't say a whole lot about the value because we purchased a groupon deal that was awesome! There are only a couple of things to gripe about. First off the bed, I am sure it is a very high quality mattress but unless you like a very firm bed it... More

When you turn the corner to arrive at the place, you draw your breath. It is a real old school Missouri beauty. It would be a great place for a wedding or major life event. I didn't have a chance to go to the spa, but my friend did and said it was a magical experience. It is the kind... More