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560 Westport Road, Kansas City, MO 64111
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Hotel amenities
Special Rate
11 Days of June for $81
Q Hotel & Spa
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79%
Ranked #18 of 109 hotels in Kansas City
Most recent review
4 of 5 stars Reviewed 17 June 2013
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435 reviews from our community

Traveller rating
    227
    111
    49
    26
    22
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Families
50
 
Couples
143
 
Solo
40
 
Business
113
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 June 2013 NEW

The customer service at the front desk and at the manager's reception was fantastic. The rooms were nice, but I agree with previous reviews that the pillows aren't the most comfy for my taste. The room itself was very clean and the shower and toilet were clean, but the bathroom fixtures were older and needed some updates. Water pressure in... More

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See 4 more reviews by Elnardi for Kansas City
St. Louis Area
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 12 June 2013

We stayed the last weekend of May/first weekend of June. The location of this hotel is awesome!!! I loved how you could take a short walk to restaurants, bars, and stores. We stayed in a Euro Balcony room. It was kind of small, but that is also what you should expect based on the description the website provides. The complimentary... More

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Wichita, Kansas
1 review
2 of 5 stars Reviewed 6 June 2013

1st and last time at The Q. We stayed for 2 nights to celebrate our 23rd Anniversary. Our room was to be one of the best Q had to offer. Phone in room did not work at all, nothing but paper cups to drink from,( how is that Eco friendly?) room was touted for a jacuzzi tub. A standard sized... More

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QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
9 June 2013

I am sorry to hear that your stay was not at all what you expected. The paper cups used in the room to increase recycling, and reduce water use. I was not made aware of either the telephone or the fire alarm. These are issues that I will gladly address If you would contact me personally to give me the... More

Briarcliff Manor, New York
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 31 May 2013 via mobile

Got a deal on LivingSocial for this hotel. Stayed here one night at the end of May. Overall it seemed like an average hotel to me. The staff was very friendly and helpful. The rooms were a decent size and clean. However, there are no refrigerators, and the pillows were EXTREMELY uncomfortable!! Room service woke us up around 9:00 AM... More

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See 3 more reviews by jhms0810 for Kansas City
QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
2 June 2013

I am sorry that the pillows were not to your liking. Had I known at the time, I would have gladly given you the opportunity to pick from a collection of different pillows. I am also sorry to hear that you were disturbed in the morning. I would like the opportunity to personally discuss this with you so I can... More

Elkins Park, Pennsylvania
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 30 May 2013

Arrived at the Q Hotel for the first time over Memorial Weekend 2013. Was so surprised and delighted. The place is unique, spotless and very hip! A great bar in the lobby. The best breakfast area where a wonderful woman cooks eggs and waffles to order. It is small enough to be charming. Red brick facade inside and out. Big... More

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QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
2 June 2013

Hopefully we can say this was the first of many future visits you will be making here! Thank you for choosing to spend your time with us and allowing us the opportunity to create a wonderful experience for you! Luther E. Solomon Manager frontdesk@theqhotel.com More

Lansing, Michigan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 28 May 2013

What we found most outstanding about this hotel was the staff. Just as an example, we stayed here one night on the way back from a long road trip to visit a daughter who attends college in another state. We recycle at home, so on the trip we had saved everything we could manage to, to put in the bin... More

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QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
2 June 2013

As a Green Hotel, we follow our Eco-Plan to help our World stick around for a while. I am glad that you took advantage of our amenities during your stay. We look forward to seeing you the next time you are in town, and remember to check on our Repeat Guest Program!! Luther E. Solomon Manager frontdesk@theqhotel.com More

San Antonio TX
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 May 2013

Having picked the Q in Kansas City on price, my sister, niece and I found many other reasons to like the hotel. First, the people: it's one of those (rare) properties where everyone from the housekeeping staff, porters, front desk clerks to assistant managers take to heart that management principle of "owning" the guest's request or problem until it is... More

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QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
2 June 2013

Lovers, Fighters, Writers, everyone needs a weekend! I am so glad that you chose to stay with The Q Hotel + Spa and that the staff was receptive to all your needs. We strive for excellent Customer Service and we do take pride in our Hotel. Thank you so very much for the kind words and look forward to seeing... More

Manhattan, Kansas
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 May 2013

I was extremely disappointed with my stay. I was very excited to stay at what I thought was a well-kept, classy boutique hotel, however, an evening with friends turned into hotel horror. When we first arrived, the first thing we noticed was that the bathroom light was out. Not a big deal had it been fixed, however, it never was.... More

Was this review helpful? Yes 1
QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
2 June 2013

I am sorry that your request was not handled in a timely manner. Please contact me direct here at the Q Hotel + Spa so that I can get the exact dates of your visit and review the steps that were taken. I will personally look into it and would like to remedy the situation to try and get you... More

Leadville, Colorado
Top Contributor
60 reviews 60 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 21 May 2013

The room was clean, the TV and bathroom were small. They have free cocktails in the evening and a good breakfast in the morning with omelet station. The bed was comfortable and the hotel was quiet enough to sleep. The area was nice and I would recommend this hotel.

Was this review helpful? Yes
See 5 more reviews by Dede A for Kansas City
QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
2 June 2013

Thank you for your kind words! I will be sure and let the shuttle drivers know that their hard work is not going unnoticed! Remember to call and ask about our Repeat Guest program when you come back! Luther E. Solomon Manager frontdesk@theqhotel.com More

Barrigada, Guam
Top Contributor
56 reviews 56 reviews
17 hotel reviews
Reviews in 34 cities Reviews in 34 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 11 May 2013

From the shuttle drivers to the folks in reception, I have never had such friendly service at a hotel. The Royals package, including shuttle service to the baseball game, is a great deal. The shuttle drivers especially get high marks. I felt like I was being driven around by a friend of mine, not by a hotel employee.

Was this review helpful? Yes 1
See 3 more reviews by Micropete for Kansas City
QHotelAdmin, Manager at Q Hotel & Spa, responded to this review
12 May 2013

Wow!! Now that is what I like to hear from our guests! I am so glad that your stay was pleasant and you were able to get out and see the Kansas City Royals in action! I will extend your kind words to our shuttle drivers, and I know they will appreciate the kind words. Luther E. Solomon Evening Manager... More

 
 
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Additional Information about Q Hotel & Spa

Also Known As:
q Hotel
q Hotel And Spa
q Hotel Kansas City
Address: 560 Westport Road, Kansas City, MO 64111
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#9 Business Hotels in Kansas City
#22 Family Hotels in Kansas City
Price range (per night): S$139 - 214
Hotel Class:3 star (3*)
Reservation Options:
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