It seemed like a great hotel until we saw the roaches. A co-worker of mine staying on the first floor had a roach run across the floor as he entered his room our second night there. Our third night I saw two roaches in my sixth floor room in less than five minutes. I will not be staying there again.

This particular Hyatt Place represents the best of what I've come to expect from the brand. Upon walking in I was immediately greeted by the staff even though it was very busy at the time. After waiting just a few short minutes I was checked-in and headed to my room after the staff member took a moment to point out... More

This hotel had great rooms, good location with several restaurants close by. Free shuttle to airport or Zona Rosa. Breakfast was great but the staff was awesome! Our very large club volleyball team needed rooms and Ciscely and Kelly in the sales office are fabulous to work with. Check in was such a breeze and the ladies at the front... More

Room just okay...breakfast bar continually out of coffee... Hotel location was good and easily accessible to airport

I stayed there for two nights based on my previous experience in a different Hyatt placd location that I liked very much. This hotel is very much similar but I was disappointed when I got to the room because I did not find the cleanliness of the room as I expected. I found thd soap bar with some stains of... More

We have stayed twice at this hotel, once to use the shuttle service to the airport, the second time to meet with friends for a relaxing evening. The rooms are spacious and the separate living area makes it wonderul to unwind and visit. And, the entire hotel is spotless and all of the employees are very friendly and courteous. The... More

The room was very nice and clean. Meets the expectation level of Hyatt place. The room was worth the money and clean and comfort. The food options onsite at the hotel was good and the best part was the shuttle service. The shuttle picks you up from the airport and They can take you to the closest areas and specially... More

We were looking for a hotel close to the airport to catch an international flight the next morning. The hotel was easy to get to on the north side of KC. The hotel was seemed new and had a trendy lobby/bar area. While I waited in line to check-in an employee came over and checked me in at the self-service... More

Room was beautiful and location was great. But it was the personalized service that impressed me. The employees made me feel like the only one staying there.