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Embassy Suites Hotel Kansas City - Plaza

3.5 of 5
220 West 43rd Street, Kansas City, MO 64111
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Embassy Suites Hotel Kansas City - Plaza
Ranked #48 of 109 hotels in Kansas City
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293 reviews from our community

Traveller rating
    60
    100
    73
    39
    21
See reviews for
Families
92
 
Couples
55
 
Solo
12
 
Business
73
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
1 review
2 of 5 stars Reviewed 18 June 2013 NEW via mobile

Stayed here for business June 17-18 2013. Checked in around 5pm, front desk staff was friendly and welcoming. Decided to get a workout in before grabbing a glass of wine from the complimentary happy hour. Fitness room is disgusting. Tiny room, crowded and no a/c, fan or anything to provide relief from the stuffy, smelly environment. Forced myself to stay... More

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Ballwin, Missouri
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 12 June 2013 NEW

The staff for extremely professional and accomodating. We used valet parking and they were quick and efficient. The gentleman at the front desk and friendly and helpful. When I called the hotel to book a room, they graciously asked if I needed anything special and they gave me a room away from the elevator and early check-in just as requested.... More

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See 2 more reviews by 83Dana77 for Kansas City
Tennessee
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 7 June 2013

First off I want to say that the people who work front desk, and especially Ray at the transportation desk are extremely friendly. We had just gotten off of the Amtrac which for me was a greyhound bus on wheels, and walked into this orange,green and terra cotta hotel with iron everywhere. Well, I just about died. I have stayed... More

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See 5 more reviews by cph58 for Kansas City
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 5 June 2013

Stayed here May 27-29 for a guys Cardinal baseball trip and it was perfect for our needs. It's only .5 miles to the Plaza and a couple blocks to Westport. The rooms all have a bedroom with a door and a full living room. The only real issue we had was self parking is $11 a night and there's not... More

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See 9 more reviews by Banny9949 for Kansas City
Nebraska
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 June 2013

I have stayed here quite frequently when my friends and I want a night away at the Country Club Plaza. They staff is attentive, detail oriented, and remember you. That is huge for me! Of course, the complimentary beverages and breakfast in the morning makes for a very fun stay. They did add a charge for parking, which is very... More

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Saint Louis, Missouri
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 2 June 2013

This is a very nice hotel. It is right across the street from St. Luke's Hospital where our grand baby was just born! The rooms are nicely decorated and spacious. It is within walking distance to the Kansas City Plaza. It is also very close to several art museums.

Review collected in partnership with Embassy Suites Hotels

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Oklahoma City, Oklahoma
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
Reviews in 19 cities Reviews in 19 cities
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 29 May 2013

Stayed here over Memorial Day weekend with my wife and 2 young kids (2 and 4). Arrived around 1 and was happy there was a room ready for us several hours ahead of checkin. The Atrium and rooms are pretty nice and your typical Embassy Suites layout. At first the rooms actually looked huge. Until I realized it was because... More

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See 2 more reviews by truprunbike for Kansas City
Indianapolis, Indiana
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 29 May 2013

We had a very nice extended family weekend trip. The hotel is very nice for larger group. We had 15 total and we able to easily find tables to talk and play games in the atrium area. The evening reception was lacking compared to other Embassy Suites. One night the snacks were chips/salsa and animals crackers. The other night was... More

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scott w, Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review
1 June 2013

Dear Bigtony777 Thank you for your kind words about your recent family gathering with us. I apologize for your disappointment with the Manager’s reception food offering and was glad to see that the breakfast was up to your liking. We cannot take the credit for the shuttle service to the stadium as our shuttle is kept within a 2 mile... More

Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 29 May 2013

A generally tired interior all around. I’m generally a big fan of Embassy Suites hotels but this one was disappointing. I’ve attached a couple pictures of our “balcony” – which by the way you can’t get out on because the door/window has been purposely blocked and prevents access. The view is the view and it’s pretty bad (not uncommon for... More

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scott w, Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review
31 May 2013

I apologize for the disappointments you encountered during your stay with us. I have reviewed your comments with our Chief Engineer. Comments from our guests are taken very seriously as we value your patronage. Again I apologize for the poor stay you had with us. Scott Woidela Asst. General Manager Embassy Suites Kansas City Plaza More

Manhattan, Kansas
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 28 May 2013

Hotel staff was friendly, breakfast was packed and omelet lines were long but that was expected. They even have a green, yellow and red times for efficient breakfasts. Cole proximity to Westport and the plaza. Would stay again.

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scott w, Manager at Embassy Suites Hotel Kansas City - Plaza, responded to this review
31 May 2013

Good afternoon Don S Thank you for staying with us and taking the time to share your stay with the Guests of Trip Advisor. I apologize if staff did not brief you of the better times for breakfast without the lines when you checked in. Thanks again for your review and patronage of our hotel and I hope your future... More

 
 
 
 
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Additional Information about Embassy Suites Hotel Kansas City - Plaza

Also Known As:
Embassy Suites Kansas City
Kansas City Embassy Suites
Address: 220 West 43rd Street, Kansas City, MO 64111
Phone Number:
Region: United States > Missouri > Kansas City
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #48 of 109 hotels in Kansas City
Price range (per night): S$199 - 288
Hotel Class:3.5 star (3.5*)
Reservation Options:
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Embassy Suites Hotel Kansas City - Plaza
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