The staff for extremely professional and accomodating. We used valet parking and they were quick and efficient. The gentleman at the front desk and friendly and helpful. When I called the hotel to book a room, they graciously asked if I needed anything special and they gave me a room away from the elevator and early check-in just as requested.... More

First off I want to say that the people who work front desk, and especially Ray at the transportation desk are extremely friendly. We had just gotten off of the Amtrac which for me was a greyhound bus on wheels, and walked into this orange,green and terra cotta hotel with iron everywhere. Well, I just about died. I have stayed... More

Stayed here May 27-29 for a guys Cardinal baseball trip and it was perfect for our needs. It's only .5 miles to the Plaza and a couple blocks to Westport. The rooms all have a bedroom with a door and a full living room. The only real issue we had was self parking is $11 a night and there's not... More

I have stayed here quite frequently when my friends and I want a night away at the Country Club Plaza. They staff is attentive, detail oriented, and remember you. That is huge for me! Of course, the complimentary beverages and breakfast in the morning makes for a very fun stay. They did add a charge for parking, which is very... More

This is a very nice hotel. It is right across the street from St. Luke's Hospital where our grand baby was just born! The rooms are nicely decorated and spacious. It is within walking distance to the Kansas City Plaza. It is also very close to several art museums.

Stayed here over Memorial Day weekend with my wife and 2 young kids (2 and 4). Arrived around 1 and was happy there was a room ready for us several hours ahead of checkin. The Atrium and rooms are pretty nice and your typical Embassy Suites layout. At first the rooms actually looked huge. Until I realized it was because... More

We had a very nice extended family weekend trip. The hotel is very nice for larger group. We had 15 total and we able to easily find tables to talk and play games in the atrium area. The evening reception was lacking compared to other Embassy Suites. One night the snacks were chips/salsa and animals crackers. The other night was... More

A generally tired interior all around. I’m generally a big fan of Embassy Suites hotels but this one was disappointing. I’ve attached a couple pictures of our “balcony” – which by the way you can’t get out on because the door/window has been purposely blocked and prevents access. The view is the view and it’s pretty bad (not uncommon for... More

Hotel staff was friendly, breakfast was packed and omelet lines were long but that was expected. They even have a green, yellow and red times for efficient breakfasts. Cole proximity to Westport and the plaza. Would stay again.