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All 15 Maryland Heights hotels »

Sheraton Westport Plaza Hotel St. Louis

3.5 of 5
900 Westport Plaza Dr, Maryland Heights, MO 63146
Hotel amenities
Sheraton Westport Plaza Hotel St. Louis
4.0 of 5 stars 109 Reviews
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109 reviews from our community

    Trip type
Traveller rating
    44
    17
    29
    10
    9
Date Rating
Geneva, Switzerland
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 21 May 2012

I stayed here for 2 weeks, travelling on business from Europe. I enjoyed my stay. The room was very large, the King size bed plentiful, and the big flat screen perfect. Especially as I came down with the flu and had to spend a little more time than expected in my room. Service was almost flawless. Except for a couple... More

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Gina Fayek, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review
27 May 2012

Dear Valued Guest, Thank you for staying with us and for your feedback. Pleased to hear that you have enjoyed your stay with us and that we have met your business needs. Please accept my apologies for not providing you with an umbrella on a rainy day, we certainley do have them for our guest to use I will check... More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 15 May 2012

As a local business in St. Louis, we use the Sheraton Westport frequently for business meetings. The staff there is phenomenal! John and the conference center staff are totally professional and accomodating, no matter the request. If we need copies, additional space, audio-visual support, help with room setup...anything at all, the staff is at our disposal. It's nice when you... More

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Saint Louis, Missouri
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 May 2012

I am a frequent traveler and have stayed at this hotel several times for both business and pleasure. The staff here are some of the best around. They have always gone above and beyond to ensure a pleasent stay. The rooms are comfortable and clean, parking is free, food is good, pool is nice, and it is a good central... More

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Gina Fayek, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review
5 May 2012

Dear mommyto11978, Thank you for staying with us and for your positive feedback It is always good to hear that our guests found our hotel to be relaxing and even more rewardng to hear that our staff made your stay memorable. I will be sure to share your feedback with my team as I know they will be excited to... More

Tempe, Arizona
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 30 April 2012

The Plaza hotel was a wonderful place to stay. My family enjoyed the hotel as well. The lobby was beautiful and we felt like we were movie stars the way we were treated. One staff member Julie Bozich made an extra effort to make my children feel comfortable. They talked about her for days. Thank you Julie and Plaza! More

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Gina Fayek, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review
1 May 2012

Dear Brandon M, We are delighted to have you back at the Sheraton Westport Pleased to hear that you had another wonderfull stay with us and Julie Bozich have made your kids feel comfortable Thank you again for staying with us, we look forward to your next visit More

St Louis
1 review
5 of 5 stars Reviewed 24 April 2012

I am the show coordinator for a collectors club that has met annually at the Sheraton West Port for over 20 years. We have just completed our 2012 show and the hotel and staff was fantastic. We worked directly with Nancy Masterson in sales, Debbie Picker and Tracy Pendelton in Catering/Events. The three of them are a great team and... More

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Gina Fayek, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review
1 May 2012

Dear Mr. Bill B, Welcome back and thank you again for choosing the Sheraton Westport We are delighted that you have enjoyed your stay again with us. We are pleased you have enjoyed our newly renovated property including lobby, guest rooms, lobby bar and restaurant. we are also pleased that our Sales staff have met your expectations. We look forward... More

Dallas, Texas
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 April 2012

It was my first time back after a long absence and Nancy Masterson, Director of Sales was right; the property has been transformed! From the lovely and contemporary lobby to the well appointed guest rooms this hotel has been updated with an eye for detail. More

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Gina Fayek, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review
7 April 2012

Dear Valued Guest, I would like to take this opportunity to thank you for staying with us and for your feedback Pleased to have you back after our multi million dollar renovation for hotel lobby, restaurant and guest rooms. thank you again for your feedback and we look forward to connecting with you in the future More

Saint Louis, Missouri
1 review
5 of 5 stars Reviewed 5 April 2012

We have had the pleasure of staying and hosting events at the Sheraton Westport many times. The newly refurnished lobby, ballrooms, meeting rooms & guest rooms are stunning. The staff, especially Nancy Masterson, is extremely accommodating. They go the extra mile to ensure that your event/stay goes just as you wish. The food is exceptional. We have served 50-100 people... More

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Gina Fayek, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review
7 April 2012

Dear Valued Guest, Thank you for staying with us and for your feedback We are delighted to know that you have enjoyed your stay with us & your meeting plans went as expected. We strive to make every guest stay as enjoyable as possible and it is with feedback from our guests that we continue to grow and provide great... More

Warrendale, Pennsylvania
1 review
4 of 5 stars Reviewed 2 April 2012

I would like to say thank you very much to John Gholston. He went out of his way for providing me with the soda flavor I requested for our company meeting on March 21 & 22. Not only did John provide the soda when I asked about going to purchase it he also made it available for me the next... More

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Gina Fayek, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review
13 April 2012

Dear Robin V, Thank you for choosing the Sheraton Westport and for your positive feedback We are pleased to hear that John G was able to go above and beyond to make your meeting more comfortable and enjoyable We strive to make every guest feel like they are at home away from home Thank you again for your feedback and... More

1 review
5 of 5 stars Reviewed 25 March 2012

Jon in customer service was very helpful and friendly. Very personable young man. Would recommend this hotel to friends. Corinne was also very friendly. Good employees I must say. It is rare to find young people that nice. More

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Gina Fayek, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review
28 March 2012

Dear Valued Guest, Thank you for taking the time to share your experience. I am glad our team was able to go above and beyond to make your stay more comfortable. We truly believe that connecting to what is important to our customers is very important to our success. We value your business and look forward to having you back More

Osage Beach, Missouri
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 March 2012

We are 4 Senior women who are from Illinois and Missouri. Meeting at the Sheraton and staying with their park and fly program. From the minute we checked in until we returned to retrieve our cars, we felt like part of the family! Wonderful staff, rooms and very helpful. Kathryn in the restuarant was most helpful the morning of our... More

Was this review helpful? Yes
Gina Fayek, Front Office Manager at Sheraton Westport Plaza Hotel St. Louis, responded to this review
24 March 2012

Dear Valued Guest, Thank you for staying with us and for your feedback We are delighted to hear that you felt the warm comforting connection that our staff delivers to our guests and pleased you have enjoyed your stay with us Looking forward to connecting with you in the future More

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Additional Information about Sheraton Westport Plaza Hotel St. Louis

  • Sheraton Saint Louis
  • Saint Louis Sheraton
Address: 900 Westport Plaza Dr, Maryland Heights, MO 63146
Price range (per night):* S$137 - 270

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Sheraton Westport Plaza Hotel St. Louis
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