This is my fifth year to stay here during the Midwest All-truck Nationals. The motel is under new management. We arrived a 3:45 Thursday and were told it's shift change and we couldn't check in for 20 minutes. It turned out to be 45 minutes. The wifi in the room was not working. The desk clerk acted surprised and said... More

Have stayed at Council Bluffs,Ia numberous times with no trouble. We pulled in at about 1AM,checked in and ask about rooms (clean) and such ,person on duty assured us they were. Room was supposed to be nonsmoking,cigarette burns on sheets and bedspread,dead bugs in the bath room,requested another room. Was not much better but no bugs,both rooms looked like they... More

Restaurant and Pub on site, Pool too. Rooms are okay for the cost and you can tell they have done some updating...but nothing major. Staff is friendly enough. Food is nothing to get excited about...more just normal to boring. Cleanliness of rooms is okay. More

the front desk area is brand new remodeled and the rooms are disgusting, they are old and dirty, and mismatched. the shower had either scalding or freezing temperatures that it switched to if anybody in the building turned on water. def hooker motel. More

Last Thursday night we stopped at this hotel trying to find just a nice, cheap place to sleep before continuing our trip. I booked a room, but was too tired to notice things that should have tipped me off that this was not a place for us. One was the sign (didn't see it on the way in) offering weekly... More

We stayed at the american inn a couple of weekends ago and have to admit the stay was better then we expected. Had looked at a couple of the reviews that people had given this hotel and at first had 2nd thoughts. The hotel has a warm atmosphere when you walk in and everything was great. The rooms look as... More

I was so disappointed with this hotel. I stayed here with my kids the year before and loved it. This year was a big joke. The staff was rude. There was people moving furniture from one room to another( i guess they were moving in). When i asked to make sure i could fill my cooler before i left for... More

I got charged 85 dollars for making a toll free call from the american inn. What kind of service is that? More