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Hilton St. Louis at the Ballpark

3.5 of 5
1 South Broadway, Saint Louis, MO 63102 (Downtown)
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Hilton St. Louis at the Ballpark
Ranked #35 of 119 hotels in Saint Louis
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898 reviews from our community

Traveller rating
    361
    241
    147
    93
    56
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Families
180
 
Couples
201
 
Solo
61
 
Business
330
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Boca Raton, Florida
Top Contributor
86 reviews 86 reviews
27 hotel reviews
Reviews in 41 cities Reviews in 41 cities
115 helpful votes 115 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

We had a great time in this bar with outdoor patio on a late afternoon when there was a night game coming up. Very lively. Reasonably priced drinks. Great views of the city, arch and ballpark. Separate direct elevator to the bar & back to the lobby. No stops.

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See 2 more reviews by BocaBlocks for Saint Louis
Kansas City, Missouri
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 22 May 2013 NEW

We took a 3 night trip to STL and chose this hotel. Great location, just a short walk to the ballpark and a short distance to the arch. We had some slight issues but Jeff quickly remedied them making our stay pleasant and with the want to return. Thanks, Jeff!

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SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review
23 May 2013

Thank you so much for your review! We're sorry that you had even slight issues, but we're pleased that you reported them to Jeff, our Evening Manager, and give us a chance to fix the issues! He's a wonderful ambassador for our hotel and is a great example of the hospitality that we strive to give all of our guests!... More

Pendleton, South Carolina
Top Contributor
63 reviews 63 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 22 May 2013 NEW

I've stayed at many Hiltons over the course of the past few years and this one was by far the worst I have experienced. We stayed in the east tower. First the good. The hotel has a wonderful lobby and restaurant on the ground level and the 360 rooftop deck is excellent. The location is great if you're going to... More

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See 3 more reviews by ajjonesehc for Saint Louis
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review
23 May 2013

Thank you very much for taking the time to share your thoughts on your recent stay with us. We apologize that your stay did not come close to living up to the high standards we set for ourselves. We appreciate your feedback and have sent our Engineering team up to that room to take care of the issues and we... More

Pendleton, South Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 22 May 2013 NEW

Pros- great location and beautiful views from the rooftop bar. nice pool, hot tub w/ sauna (not too noisy when I was using it) and clean gym with towels, water, and tv. Negatives- found mold growing in coffee cups then had to call several times for new cups to be brought up, the shower head was loose and ended up... More

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See 5 more reviews by mtnbicycler for Saint Louis
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review
23 May 2013

Thank you for providing your feedback on your recent stay with us! We do sincerely hope you reported the issues with your room so that our incredible Engineering team could address those issues both for you and your stay with us and for the future guests who would be using that room! We do not enjoy hearing that things aren't... More

1 review
5 of 5 stars Reviewed 21 May 2013 NEW

I've been staying a this Hotel several times for the past 12 months. Overall very nice, friendly staff and good breakfast buffet. The addition of the 360 roof bar restaurent is very nice. The view at night is just amazing. Can get pretty busy on the weekends, espacially if the Cards are in town.

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SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review
23 May 2013

Thank you for your repeat business and for taking the time to review our hotel! We're thrilled to know that you've been with us quite a few times and that you have been so happy with your experience! We appreciate your loyalty and we hope to see you again very soon! More

Rochester, New York
1 review
5 of 5 stars Reviewed 21 May 2013 NEW

For 4 years running now, I have stayed with my family and the wonderful folks at the Hilton at the Ballpark for a long weekend of great food, fun, games and laughs. The service is always first class. Clean comfortable rooms on the ballpark side of the hotel are spectacular as they offer a great view of the ballpark. Club... More

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SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review
23 May 2013

Thank you so much for your review and also for your continued business and loyalty. We appreciate it very much and we're absolutely thrilled that we have been true to form in meeting and exceeding your expectations! We can't wait to see you when you come back again the next time! More

1 review
5 of 5 stars Reviewed 20 May 2013 NEW via mobile

The staff at this hotel from the maid service to the front desk, to the restaurant to the bar staff, to the concierge to the guest service manager could not have been friendlier and more helpful. I was a guest with my family for 4 days and the hotel staff met and exceeded all our needs, many of which went... More

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SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review
23 May 2013

Thank you for such a kind review! We appreciate your time in giving us your feedback and we truly appreciate your business! We hope you'll come back and see us again soon! More

MO
Senior Contributor
44 reviews 44 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 20 May 2013 NEW

Excellent personal service. My biggest complaint is the air conditioner/jetliner. OK, slow elevators, too. Whine, whine...on the larger scale-nice visit. 1 block to Cardinals and could have stayed in room to watch the game. Room was clean and all attendances in place. Did I mention the elevators? 360 fun, but loud.

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See 2 more reviews by cte39794 for Saint Louis
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review
23 May 2013

Thank you for taking the time to share your thoughts on your recent stay with us! We are sorry that the HVAC was a bit loud. We hope that you reported this while you were with us so that we could fix the issue! We do hope you'll come back and see us again when you return to the area.... More

New York, NY
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

We stayed her for a visit to nearby Busch Stadium and couldn't be more happy with our choice. From the service at the front desk and club room, to the baseball theming througout the halls and the rooms, to awesome stadium views to sighting some of the national broadcast staff, we had no complaints during our stay. As an added... More

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See 3 more reviews by AOKtravel12 for Saint Louis
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review
20 May 2013

Thank you for choosing to stay with us and also for sharing your thoughts on your recent stay with us! We hope you'll come back and see us again soon! More

Carmel, Indiana, United States
1 review
4 of 5 stars Reviewed 19 May 2013 NEW

We held our 90th Annual Conference at the hotel. My experience with hotel staff was top notch. A big thank you goes out to Ray Manning who went above and beyond and lent me a hand with a bunch of materials after our banquet and brought them up to my room for me. Monday through Thursday the hotel is busy... More

Was this review helpful? Yes
SurtinJ, Manager at Hilton St. Louis at the Ballpark, responded to this review
20 May 2013

Thank you for taking the time to share your thoughts on your recent stay with us! We do appreciate your business and your review. We definitely agree that it is better to make reservations, particularly during our busier times, which are often! Thank you again for your business and for sharing your thoughts with us! We'll hope you'll come back... More

 
 
Hilton St. Louis at the Ballpark
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Additional Information about Hilton St. Louis at the Ballpark

Also Known As:
Hilton St. Louis At The Ballpark Hotel Saint Louis
Hilton St. Louis At The Ballpark Hotel
Hilton St Louis
Hilton Ballpark Hotel
Hilton Saint Louis
St Louis Hilton Ballpark
Saint Louis Hilton
Address: 1 South Broadway, Saint Louis, MO 63102
Phone Number:
Region: United States > Missouri > Saint Louis > Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Business Hotels in Saint Louis
Price range (per night): S$177 - 356
Hotel Class:3.5 star (3.5*)
Reservation Options:
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