My husband and I recently visited for two nights. The accommodations and facilities were gorgeous; the room was large and luxurious and the roof pool felt like you were in Miami. My primary complaints were with the service- the housekeeping, spa, and pool service. Regardless, if we go back to St. Louis, we will certainly stay here.
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Dear Meryl F,
Thank you for the feedback regarding your stay and I'm sorry that your experience with Housekeeping, the Spa and Pool were not what you expected. We pride ourselves on providing the best service and I'm sorry that we didn't deliver that. Please contact me in the future to make reservations and I'll make sure the team takes...
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