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Western Inn Motel

3311 2nd Avenue North, Billings, MT 59101
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Western Inn Motel
Ranked #26 of 44 hotels in Billings
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91 reviews from our community

    Trip type
Traveller rating
    38
    27
    8
    8
    10
Date Rating
Montana
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 19 March 2013

This is a cheap place to stay if you need to get to the airport the next morning. We should have looked elsewhere. The staff was great, can help you with flight problems if necessary, the rooms were clean, but there is no insulation from the sounds inside or outside of your room. I slept 2 hours total. If you... More

Was this review helpful? Yes 1
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review
23 March 2013

Dear Guest, Thank you for this review, we appreciate it. We are glad you enjoyed our hospitality and friendly service. Concerning the noise issue, we did have many kids staying here that night of the basketball tournament, but the issue should have been adressed to the front desk so they could have done something about it. Also, our shuttle does... More

Great Falls, MT
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 March 2013

Had booked a room since this hotel was close to downtown, instead of the cheaper hotels near King Ave. Thought maybe we would give it a try since they were advertising remodeled rooms and new plush beds. Walked in to one of the 'before rooms' mentioned by previous reviews. Wall paper peeling off the walls. Bathroom counter missing trim, floor... More

Was this review helpful? Yes 3
uncle2sam, Guest Relations Manager at Western Inn Motel, responded to this review
2 March 2013

Dear Guest, Thanks for your review. We hope to see you back soon. Thanks, Guest Relations More

Bozeman, Montana, United States
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 20 February 2013

.I had forgotten how shady people could be until I stayed at this hotel. What was originally just an expected stay at a low-grade, dingy hotel has turned into a time-consuming battle of cancelling credit cards, disputing charges and contacting regulatory agencies. Without getting into specifics, I was charged for damages I did not commit, was spoken condescendingly to, and... More

Was this review helpful? Yes 2
Florence, OR
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 24 January 2013 via mobile

Walked into room and it was very warm! Slept with the window open in January. Didn't use the comforter or blanket due to some scary looking spots. Sheets were clean but very starchy. Bathroom walls were disgusting, shower had a lot of mold. I have never complained about to much water pressure but I was afraid that it was going... More

Was this review helpful? Yes 2
uncle2sam, Guest Relations Manager at Western Inn Motel, responded to this review
2 March 2013

Dear Guest, Thans for the review, and we hope to see you back soon. Thanks, Guest Relations More

Delhi
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 January 2013

I stayed at this motel during my visit to Billings,Montana recently. They picked me up from the airport and the room was very clean and well managed though not that big. Bathroom was clean and tidy. Breakfast was perfect with great customer service and hospitality. I really would recommend this motel for good sleep,clean rooms at reasonable price.

Was this review helpful? Yes 1
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review
16 January 2013

Dear Guest, Thank you for this great review, we highly appreciate it! We are so glad you enjoyed your stay at Western Inn and the great hospitality as well. We always do our best to give our guests the best we can. We hope sometime in the future you come back to visit. Thanks again! "Your Home Away From Home!"... More

Coleman, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 December 2012

We stayed here for 1 night on our way to Az. and for the price it was a good place to stop. Nothing fancy but it was a clean, comfortable room. After a long day of driving it was nice to have a great bed to sleep. If we travel this way again we would stay here for sure.

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review
10 December 2012

Dear Guest, Thank you for this great review! We appreciate the time you took to give us your positive feedback! We are glad you enjoyed your stay, our affordable prices, our comfy beds, and our friendly service! We definitely look forward to your next visit, and hope you will enjoy your next visit much more! Thank you once again! "Your... More

Missoula, Montana
1 review
4 of 5 stars Reviewed 1 December 2012

The concierge was very nice and friendly. I got in very late and had to be up early the next morning, and the service was quick and easy. The rooms were not bad at all. Very clean, had a microwave, and a nice balcony. The walls did have patches of non-matching wallpaper pasted over what I assume were holes. The... More

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review
6 December 2012

Dear Guest, Thank you for your positive feedback! We highly appreciate the time you took to give us your feedack! We are so glad you enjoyed your stay, the friendly service, and all the amentities provided. We hope to see you back soon at Western Inn! "Your Home Away From Home!" Sincerely, Guest Relations Manager More

Missoula, Montana
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 21 November 2012

I stayed here in June of 2012. Had I written a review then, I would have raved about the room, the cleanliness and comfort of it, and the staff. After my recent November of 2012 stay, I will say good things about the children of this hotel's owner, but the room, well, that was another story. There was no iron,... More

Was this review helpful? Yes 5
westerninnbillings, Owner at Western Inn Motel, responded to this review
25 November 2012

Dear Guest, We appreciate your feedback. Thanks, Western Inn More

On the other end of your computer
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 29 October 2012

The room was very nice looking with up to date pictures and sconces on the wall. The Visio tv was awesome wit with the addition of the satellite box it was confusing to get the system to work with the TWO remote controls. I had to call the from desk on how to get the tv to work. The bed... More

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review
4 November 2012

Dear Guest, Thank you for your review, we definitely appreciate the feedback! We are so glad you enjoyed our service, our friendliness, and the decor of the room. Concerning the towels and the pillows, we would have been glad to replace them if we were informed, but we were not. We are also glad you enjoyed your stay with us,... More

Aachen
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 14 October 2012

+ clean + friendly staff (family operated, it seems) + free continental BF + free airport shuttle (to and from airport) + downtown location, everything within walking distance +- had to wait a bit for the airport shuttle - no restaurant (not required given the location) - no gym (at least I don't recall seeing one)

Was this review helpful? Yes
westerninnbillings, Guest Relations Manager at Western Inn Motel, responded to this review
24 October 2012

Dear Guest, Thank you for this great review! We are so glad you enjoyed your stay, and all the close amentities. We always do our best to provide our guests with everything they need, and provide them with great, friendly sevice as well! Thank you once again, and we highly appreciate your positive feedback! "Your Home Away From Home!" Sincerely,... More

 
 
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Additional Information about Western Inn Motel

Address: 3311 2nd Avenue North, Billings, MT 59101
Phone Number:
Region: United States > Montana > Billings
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #26 of 44 hotels in Billings
Price range (per night): S$78 - 105
Official Description (provided by the hotel):
We are conveniently located near Billings Intl Airport, Metrapark, St Vincent's hospital and Billings Clinic. Near Moss Mansion and 6-7 blocks away from Conoco Phillips Refinery. ... more   less 
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Western Inn Motel
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