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BEST WESTERN PLUS ClockTower Inn

3.0 of 5
2511 1st Avenue N, Billings, MT 59101-2320
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BEST WESTERN PLUS ClockTower Inn
Ranked #8 of 44 hotels in Billings
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202 reviews from our community

    Trip type
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    95
    67
    27
    7
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Date Rating
Winnipeg, Canada
2 reviews
5 of 5 stars Reviewed 23 May 2013 NEW

The Best Western Plus ClockTower Inn was a our home in Billings for 4 days and the staff were fantastic. Location was perfect for getting anywhere we needed within 10min and they had parking for our bus! With great staff and the unbelievable Stella's Bakery for meals, we won't ever need to look for a hotel in Billings ever again.

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Victor, Montana
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

The employees at the Clocktower Inn were awesomely patient with all of our athletes. We were in town for Special Olympics and we left early every day and came back at weird times. Some in our group are more boisterous than others. But not one employee complained . We were encouraged and complimented. They were just as happy and enthusiastic... More

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Palmer, Alaska
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

One of my nice stay was at this inn. All a round plesent rooms and dinning experinces was had by my wife and I. location to Billing Air Port was easy to drive to.room service was next to none. Swimming pool was just being filled but you tell that the ground were well matined

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Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 17 May 2013

I cannot speak for the whole hotel, but I was put in on of their business suites (I think that is what they are called) and it was very nice. The room was very modern, in a secure hallway (vs a outdoor facing room). The location was great, right in downtown Billings, within walking distance of many restaurants. Stellas, next... More

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Red Lodge, Montana
2 reviews
5 of 5 stars Reviewed 16 May 2013

I/we do over nights in Billings for a quick get away because of all the great things downtown has to offer here. I have stayed at the Crowne Plaza and The Northern and both have been very disappointing. The service is wonderful, the front desk staff are very friendly and helpful. My room is always clean and spacious. The beds... More

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In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review
20 May 2013

Meldee66, Thank you for the great review. It is always great to hear you enjoyed the rooms, but more importantly you enjoyed the service. We are always striving to leave a positive and lasting impression which it looks like we did. I hope you take advantage of all our great discounts from Alberta Bair theater discounts to the Key to... More

Fort Collins
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 9 May 2013

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Review collected in partnership with Best Western

In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review
10 May 2013

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Top Contributor
77 reviews 77 reviews
53 hotel reviews
Reviews in 62 cities Reviews in 62 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 7 May 2013 via mobile

Name-brand hotels tend to be expensive while budget hotels are sometimes old, worn and dirty. The sweet spot is a hotel that carries a budget brand but with name-brand comfort and location. The ClockTower is in that sweet spot. It has all the comfort of the larger chain hotels, has free parking, and is modestly priced for its location in... More

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In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review
10 May 2013

TheTimMan, Thanks for taking time to review our property and for the great compliments. You are correct in that we are a flag hotel but we are also a family owned and operated property who's mission is to provide a superior service and a superior room. We continue to upgrade our property and amenities which include new RFID locks, double... More

Bismarck
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 7 May 2013

The price went up some since a couple of years ago, but the quality of the experience went up much, much more. Renovated rooms are attractive, highly functional, with many little thoughtful touches (e.g., the ottoman slides under the chair - available, but not in the way). Phone staff and desk staff are awesome. Restaurant on property is the locals'... More

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In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review
10 May 2013

UPrez, Thanks for coming back and visiting us. I am glad you enjoyed all the renovation we have done since your last visit and continue to make more improvements which include new RFID locks, a scheduled new pool and scheduled second elevator. It is also great to hear that the staff provided superior service during you stay. Hope you come... More

1 review
1 of 5 stars Reviewed 6 May 2013 via mobile

The place is small and outdated. It's basically a cheap motel that desperately saids it is not. Asked for double beds, and was asked to pay an extra $20. When I declined, the girl than offered a rollout bed, which I thought was a nice gesture, until she told me this will be another $10. What hotel does that?!? Seriously,... More

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In-House_Coordinator, Manager at BEST WESTERN PLUS ClockTower Inn, responded to this review
7 May 2013

D C, I am very sorry to hear you did not enjoy your stay and were not happy with our upgrade options. Based solely on what I can gather from your review it sounds like you booked through an opaque OTA (Name your own price Online Travel Agency) which we provide our excess inventory to. As we are providing rooms... More

Glendive
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 May 2013

A very nice Motel, that is in the heart of Billings. Walking distance to some of the best restaurants in Montana. Rooms are newly redone and have very comfortable beds. A good value. The restaurant attached to the hotel severs the best breakfast in Billings. Go early to get a table. Hotel has covered parking, so no worries during storms.

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See 5 more reviews by zanddm for Billings
 
 
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Additional Information about BEST WESTERN PLUS ClockTower Inn

Also Known As:
Best Western Plus Clocktower Hotel
Best Western Plus Clocktower Hotel Billings
Best Western Billings
Best Western Clock Hotel
Billings Best Western
Address: 2511 1st Avenue N, Billings, MT 59101-2320
Phone Number:
Region: United States > Montana > Billings
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Billings
#12 Family Hotels in Billings
Price range (per night): S$130 - 178
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Two-story motel situated in the heart of downtown, within walking distance of 2 museums, shops, theaters and over two dozen of the top restaurants and bars in Billings. ... more   less 
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BEST WESTERN PLUS ClockTower Inn
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