This was out first experience booking a hotel using Hotwire. The hotel is older, but clean and comfortable. Had no problems with check in/out, rooms were clean (and I am picky), and rooms have mini fridges and microwaves. The AC fan was quite loud, but the windows open, which I prefer anyway. We had rooms by the elevator, which were...
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Nice hotel, cool lounge/bar onsite - w/plenty of TVs for all sports. Great staff. Id return.
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The rooms are great, the breakfast is handy and has a good selection. This hotel will let you leave your car in their parking lot for short travel excursions by air. The airport, Golden Corral buffet restaurant, Old Navy, movie theatre, Home Depot and more are within walking distance. All the good stuff being said, I left 2 rings on...
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Check in was quick, the front desk was friendly. Upon getting to my first room, I found hair on the pillows & toenail clippings along the side of the bed. Front desk moved me to another room, which again had hair on the pillows. Then one of the girls from front desk went and inspected a room before giving me...
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It's great to hear that the checkin process was good and that our front desk staff is friendly. Cleanliness is definitely something that we also strive for. These comments have been passed along to our Housekeeping Supervisor and will be addressed.
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We would rate this hotel as average. The staff were very friendly and accomodating. The best part was that we got one of the last rooms after a 10 hour drive. Beds were comfortable. Hotel could use some updating but ...no complaints and fair value!
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It stared out fine, I called to book a room and the lady on the phone was very nice. We checked in and went to our room, they gave us a room where the door was directly across from the elevator door. We have small kids and I am a light sleeper so this would not work for us. We...
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Our housekeeping supervisor was contacted by myself immediately after I was informed of the noise near a guest's room. She was able to get in touch with the staff and quiet them down. We do have rooms near our housekeeping office, but this should never discourage our guests from staying in those rooms. It is our goal to have a...
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This hotel is pretty average, nothing spectacular and a few drawbacks that would probably keep me from returning. The room was clean and comfortable and I slept well, better than I usually do in hotels. The front desk staff was so friendly and enjoyable to speak with, not a single issue there!
My complaint is with the housekeeping staff, specifically...
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We appreciate the comments as well as the concerns. Our pool area is definitely a hot commodity. The waterslide and bounce house are a great addition to our property. Having said that, those additions come with more business in our pool area. We have a pool attendant as well as our bell staff to assist in monitoring and making sure...
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Got this hotel as a 3 star on Hotwire, for a good rate - so I'd say it was a decent value. Room was clean, neat, safe...met my needs. Restaurant was mediocre at best, slow service - and they never seem to have any newspapers available in the hotel, always say they ran out.
Internet service was wireless, and rather...
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It's always great to hear feedback from our guests, and we certainly appreciate any comments or concerns that can help to improve our customer service as well as our property. It's wonderful that our restaurant is a busy place, especially during weekends, but we definitely do not want to sacrifice service because of this. We have passed this information along...
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Great place to stay! Clean rooms, good food especially breakfast. Lounge is awesome due to the staff: Tara & Joe!
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Reviewed 6 July 2009
The front desk staff was excellent, especially Linda and the Restarant was pretty good. Good location in Great Falls. Housekeeping was very accomodating during my two-week stay.
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