I said those exact words 3 weeks ago, but I was returning to Helena again, and the price was right at the time. Traveling with 3 young children, word of the pool was more than half of the choice. The morning of checkout we had a few hours for the kids to swim but the pool was being serviced. No... More

The Shilo Inn in Helena Montana has the most accommodating and friendliest staff of any hotel that I have stayed in this year or any other period in recent memory. I spend about 330 days a year in hotels across the west on business and this property tops them all. I can not say enough positive comments about the employees,... More

When we checked in we had an unusual request and the staff handled it first rate! We had brought a trailer along with us and we wanted to park it nearby. There was room, for a couple of days, so we were allowed to park the trailer in the hotel parking lot, for which we were grateful. We wouldn't expect... More

Just went for the price. Small breakfast area in reception office (like other review mentioned) and we ate back in the room. (There were yogurt cups...) Room has fridge, microwave and coffee maker. We too were one nighters, so we spent most of the time at the free tour of the capitol building and historic society museum, both highly recommended.... More

This hotel was booked for us by the organization we had booked a round trip with. We were not allowed to change so we had to stick with what was on the list unless we paid extra ourselves (which we have done on 3 occasions). The building looked very tired. Reception very tiny, receptionist (manager I presume) not overly friendly,... More

On our yearly family vacation we decided to drive to Las Vegas, from Alberta. It was myself and our four children, long days and cranky kids. I found this place to be very easy to find and clean. The accommodations were acceptable, and appropriate for our needs. We were able to have two rooms adjoining. I can't say much about... More

It was a large room with two beds, table and chairs, refrig and internet. It had laundry facilities and change for the machines. It was extremely clean and quite. THe internet did not stay up all the time. Also we were there in a heat wave (87 degrees) and the ac had a hard time keeping up. More

Have stayed at other Shilos with no complaints. This one doesn't seem to reflect others in the Northwest. ( I've only stayed at Coeur d' Alene in the last few years) Only minimal upgrades (low quality at that). Lousy beds and bedding. The only place to sit (indoors or out) for the 'breakfast' or any other time, was the staff's... More

Check-in was fast and efficient. The room was big - huge, in fact, for just my son and I. I was surprised to find a fridge and microwave in the room - a great bonus for storing our travel food. The pool was refreshing, clean and well-kept. Beds were comfortable and the linens were clean/in good shape. My only gripe... More