I stayed here for 1 night while passing through Helena. For the price, it was a great find. The staff was very friendly and my free airport shuttle pick up was on time. The driver was a Helena native and he was happy to share some historical info about the city once I asked a few questions.
The room could...
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Jorgenson's isn't one of the "big box" hotel chains, but their attention to detail and efforts to upgrade their property should be noted. The room was freshly updated with a new bed, TV, etc. It wasn't fancy, but it was a very comfortable place to stay at a very reasonable rate. Note that upon check-in and check-out, the desk staff...
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The room while not filthy, did not seem clean either. The comforter could have used a good wash, and there was hair in the tub. The floors seemed in need of attention as well. The beds were very hard and their pillows are the stuff nightmares are made of; they are huge and very hard-not firm-hard. Additionally, the pool was...
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Thank you for taking the time to tell us about your stay at Jorgenson's Inn & Suites. We are currently doing renovations here and hope that you will return to see the finished product. I would like to apologize for the housekeeping issues that you experienced while you were here. That is not our standard. I do hope that we...
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We stopped here for the night both on the way down to Utah and also on the way back. The hotel was easy to find from the interstate and the check-in staff were very friendly. We stayed in the motor-court style 'West Building', which had the cheapest room rates but probably the oldest rooms in the hotel. The room was...
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Friendliest workers - from check in, to restaurant to maids - they were all very friendly and helpful. This hotel has older and newer areas. We stayed in one of the suites which seemed fairly updated. Easy hotel to find (I think they all might be in Helena :)) and very reasonably priced.
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The newly remodeled room are very nice. Jorgensons staff is very good and pleasent to deal with.
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Stayed here in late July 2011. It is an older facility; however, our stay was very satisfactory. There was no micro/frig in the room, but the room rate included a complimentary, made-to-order breakfast (from among select entrees and one beverage per person) at the attached full-service restaurant. Free Wifi VERY slow, but one computer available in an area adjacent to...
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Thanks for telling us how we did! Plus, thanks for helping identify all the work we're putting into our renovations. Bright hallways, new Beautyrest mattresses, LED TV's, new furniture and a fridge and microwave in every room! We've even worked on increasing our WiFi speed and bandwidth. We hope you can come back and check out all the improvements!
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I booked this hotel only for the airport shuttle, but then almost missed my flight because there wasn't one. It was a good thing we had a backup plan, but I don't recommend staying here if you are depending on their shuttle.
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My apologies about the shuttle not being available for you on New Year’s Day. We provide 24hr shuttle service anywhere in town and I apologize that, in the absence of a shuttle driver, the taxi service was delayed and caused you concern and inconvenience.
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The bed was to hard my wife and I could not sleep very well.
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I'm sorry the bed was too hard. We are currently renovating our rooms and have brand new Beautyrest Mattresses in our rooms. While I can't guarantee them to be exactly what you're wanting, I hope they offer a more comfortable sleep for you...
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The room was clean and nice. The breakfast was wonderful. (Gotta love made to order eggs.) But the pool was more of a flooded basement. The "heated" pool was cold and water dripped from the ceiling from all the condensation. The floor around the pool was wet and disgusting. If you want to swim, dont stay here.
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Yep, you're right. The pool isn't really great right now. Our dehumidifier is broken (thus, all the condensation) and while the pool is at 86 degrees, it feels colder from the high humidity. We hoped that our guests would appreciate the pool being open, rather than closing it simply because of the humidity. We're working to replace the dehumidifier and...
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