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Holiday Inn Helena

3.0 of 5
22 N Last Chance Gulch, Helena, MT 59601
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Holiday Inn Helena
Ranked #8 of 22 hotels in Helena
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    16
    17
    5
    4
    2
Date Rating
Corona, California
Top Contributor
54 reviews 54 reviews
Reviews in 27 cities Reviews in 27 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 13 May 2012

What a great location on Last Chance Gulch! Easy walking to lots of restaurants! The rooms were large and clean. And the beds were very comfortable! The only meal I had there was breakfast and it was very good. They even made me breakfast to go on the last morning when I had a bus ride to catch. I had... More

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Joshua Rodrigues, Manager at Holiday Inn Helena, responded to this review
17 May 2012

JayceeSue, Thank you so much for your review! We do what we can for our guests and your experience is a prime example of the services we provide. I will be sure to pass along to the restaurant staff that you enjoyed the food and service also. Thank you again JayceeSue for taking the time to share your experience with... More

Montana
Contributor
18 reviews 18 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 11 May 2012

First time staying here on business. I chose it for proximity to the office and my normal hotel was full. The staff was friendly, but I was unimpressed with the rest of the hotel. First, if you get any of the x01 room numbers, ask for a different room. They are right next to the elevator, which is quite noisy.... More

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Joshua Rodrigues, Manager at Holiday Inn Helena, responded to this review
15 May 2012

mtpiper, Thank you for your straight forward and honest opinion of our hotel. We appreciate the feed back very much! It helps us build on our customer service and raises the bar for our employees. We apologize for the experience you encountered in the restaurant and in your guest room and can not express that enough. I personally hope you... More

magrath, ab
Top Contributor
58 reviews 58 reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 29 April 2012

Hotel was easy to find, had ample parking and was clean. Check in was quick and staff were friendly. The desk clerk knew I was there for a conference so he moved my room away from the elevator so I wouldn't be disturbed. The hotel was quite. Nice location. Bathroom was clean. The entire room was clean. Has a clean... More

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Joshua Rodrigues, Manager at Holiday Inn Helena, responded to this review
11 May 2012

kkroe77, Thank you so much for your personal view of our hotel! We greatly appreciate your business and are very thankful that you shared your experience with others who are looking for the same hospitality you have received. We hope to see you in the future and on behalf of the Holiday Inn staff, safe travels to you and yours!... More

Billings, MT
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 29 March 2012

I can't believe this place. What a GREAT place to stay. Off the highway and so many shops to wonder through. They know what Customer Service is all about. The Quarry is a wonderful restaurant. The breakfast was delightful. We will be back in Helena several more times, since our child is in Carroll and will always stay here. Thanks... More

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See 3 more reviews by Travler56050 for Helena
Joshua Rodrigues, Manager at Holiday Inn Helena, responded to this review
9 April 2012

Travler56050, Thank you for your review! It is greatly appreciated and all of us here wish your child the best during his/her time at Carroll "Go Saints". Until next time we will be waiting for your return, so we can meet or exceed that level of customer service you experience every stay! Joshua L. Rodrigues Guest Services Manager More

Hamilton, Montana
1 review
5 of 5 stars Reviewed 20 March 2012

This was a great trip for my family 9yo-14 yo. Pool was nice - resturant/bar had great food with decent prices - good breakfast (till 11). Desk personell and all staff was very welcoming. Beds were awesome - Rooms clean ! I had no idea Helena ws so nice ! Enjoyed walking around the outdoor mall and reading the plackards... More

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Joshua Rodrigues, Manager at Holiday Inn Helena, responded to this review
22 March 2012

Travilinfam, We are absolutely thrilled to hear your family had a great trip! If you’ re traveling with the kids next time you come through we should have our Exploration Works package all ready to go, which I guarantee will be a great experience for the whole family. When you come back be sure to ask the front desk staff... More

Great Falls, Montana
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 19 March 2012

SUPER friendly staff. The food was good and the updated room was clean. I was very happy with the downtown location, and the fact that we were within walking distance of almost everything. My only complaint, and its a minor one, is that we had to pass through the front desk/main entrance area to access the pool. Will definatley return More

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See 6 more reviews by Tatum R for Helena
Joshua Rodrigues, Manager at Holiday Inn Helena, responded to this review
22 March 2012

Tatum R, Thank you for your review and we are very happy to hear that you enjoyed everything around our location! I personally apologize for the location of our pool and if we could pick it up and move it for you, we would in a heartbeat! Once again thank you and safe travels to you and yours! Joshua L.... More

Phoenix, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 2 March 2012

I stayed here the beginning of February as a treat for me and my sweet and really love everything about this hotel. The staff was great with directing us around the downtown area "They Know their stuff" My wife absolutely enjoyed the view from our room in the morning and the restaurant has a very good chicken caesar salad! I... More

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Joshua Rodrigues, Manager at Holiday Inn Helena, responded to this review
5 March 2012

americanhero, I must say! Very nice photo of The Guardian of the Gulch (Fire Tower), Please thank the Mrs. It was a pleasure to fulfill your request and I am very delighted to hear that your wife enjoyed her lilies! I will be sure to pass along to our chef that you enjoyed our chicken caesar also. Until next time... More

Belgrade, Montana
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 20 February 2012

I usually stay at the Holiday Inn in Helena at least twice a year for business. The staff is always very professional and friendly, rooms are clean and comfortable. The bar had great food and drinks. More

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Joshua Rodrigues, Manager at Holiday Inn Helena, responded to this review
22 February 2012

summit388, We are all very happy to hear that we still live up to our well known reputation for customer service. Since it's the beginning of the year hopefully Helena is on your agenda for later this year so you may experience it all over again! We all wish you the very best in your travels and look forward to... More

Los Angeles
Senior Contributor
27 reviews 27 reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 25 January 2012

I love this place. All the amenities of a historic boutique hotel but Holiday Inn prices. A great staff, good food, it's so convenient to everything. The rooms are large, decor is not great but the beds are WONDEFUL, and its very clean and the staff are amazing. Room service is the bar/restaurant in the lobby and they send up... More

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Joshua Rodrigues, Manager at Holiday Inn Helena, responded to this review
27 January 2012

tvtraveler, We are very pleased to hear that your stay with us was a memorable one! Thank you so much for sharing your experience with others and we will be sure to pass it along to our staff that you very much enjoyed your stay with us. Until next time, safe travels to you and yours! Joshua L. Rodrigues Guest... More

Seattle
Senior Contributor
41 reviews 41 reviews
Reviews in 29 cities Reviews in 29 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 30 September 2011

I expect Holiday Inns to be nice, and this one is. Great beds, very clean... everything you expect. The spa and pool are very small - not crowded when we were there in late September. It's located at the top of Last Chance Gulch, just across the street from Blackfoot River Brewery (great beers!) and a bakery. Fun place to... More

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Additional Information about Holiday Inn Helena

  • Park Plaza Helena
  • Park Plaza Hotel Helena
  • Helena Park Plaza
Address: 22 N Last Chance Gulch, Helena, MT 59601
Price range (per night):* S$163 - 224

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