Our room was really nice and big, it had a hot tub, a small kitchen area and a nice big bed. The ice wasn't working on our floor and the power went out from 1am-5:30am, when we arrived they gave us a note stating the town was turning off the power due to work. It didn't really bother us we...
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This hotel is only two blocks from the West entrance of Yellowstone so is very convenient. The rooms are large and clean & have everything you need. The staff are friendly and helpful and genuinely interested in how your days at Yellowstone have been. The price is reasonable for what you get charged in this area, so give this hotel...
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The Holiday Inn - West Yellowstone exceeded our expectations. My wife and I were looking for a "hub" for our weekend Yellowstone adventure, but we were not interested in spending hundreds per night on this trip. The HI-WY provided a very clean, friendly, and central location for all of our travels. The Branch Restaurant, located in the hotel, was a...
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On a trip to Yellowstone, our party of 10 spent 2 nights at the Holliday Inn - W Yellowstone. We were going into the Park for 3 days. come out and spend our second night here. On the 1st night one of our members needed to go to an ER located in Idaho for non critical reasons. EMS transported him...
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Dear Bob W
Thank you for such a complimentary review. I am so glad we could assist you and your group when you needed help. I will make sure that Jon, our night auditor, gets this review. He is a great Front Desk Associate. We strive every day to create special experiences one guest at a time.
We hope to...
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Spent 5 nights at Holiday Inn West Yellowstone in Feb 2012. Used the snowmobile facilities located in the hotel. We had never been to West Yellowstone or "snowmobiled" before, so it was extremely important for us to have a "one stop shopping" experience. The hotel was very convenient, clean, and entirely adequate for us. Good value. No qualms about this...
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Dear SMorte,
Thank you for your review. I am so glad you and your family enjoyed your stay and your first snowmobiling adventure with us. We look forward to being able to provide you with any lodging and snowmobile accomodations you may have in the future.
Sincerely,
Jillian Cree
Snow Desk Manager
West Yellowstone, Mt
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Hotel is located 2 blocks from the main highway, so traffic noise is minimal. Front desk staff was friendly and efficient. The lay-out of the room was excellent. The room was large, with twin basins and vanity in the room, with the toilet and tub/shower in the bathroom. Furnishings included a sofa, two chairs, plus desk and flat screen t.v....
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Dear Mountainoutin,
Thank you for such a complimentary review. We are so glad we could assist you with your lodging & restaurant needs and by the sound of it, exceed your expectations. I will certainly pass your kind words to the Front Desk team so they see that all their hard work is paying off.
We at Delaware North Companies...
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We stayed at the Holiday Inn-West Yellowstone as part of a week long winter photography workshop in the national park. From the time we arrived to when we departed, we found this to be a great hotel whose staff is truly concerned about customer comfort.
The hotel has all the usual amenities; large comfortable rooms, good restaurant and bar, inviting...
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Dear D_M_Athens,
We are so glad that you enjoyed your stay with us. Our guest's comfort is our top priority. We strive every day to create special experiences one guest at a time. I hope we have you as our guest again soon.
Respectfully,
Kay Mathews
Guest Services Manager
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A group of 10 of us stayed here on two occasions in February. The front desk people were super helpful and friendly and made us feel more welcome than I've felt at some of the "higher end" hotels.
Where they really came through was when one of our group had a medical problem at 2AM. They not only got the...
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Dear Stuckshutter'
Thank you for such a complimentary review. I am so glad we could assist you and your group when you needed help. I will make sure Jon our night auditor gets this review. He is a great Front Desk Associate. We strive every day to create special experiences one guest at a time.
We hope to have you...
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Stayed here one night while snowmobiling. The room was very clean and comfortable. The bathroom was clean also. Ate in the newerly designed restaurant. There were five guys and everyone had something different. All meats were wel prepared and had no complaints. The bar had a good selection of beers and wine. All reasonable priced.
Overall, a very nice place...
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Dear GNPHiker,
Our goal here at the Holiday Inn is to create special experiences one guest at a time. By the sounds of your review, the team here at the Holiday Inn is extremely happy to hear that we have done what we have set out to do. We are glad that along with our hospitable guest rooms, your party...
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Stayed at the Holiday Inn West Yellowstone for the seconed year in a row. Rooms were clean, staff was friendly, snow desk people were beyond helpful and so much more. The ony thing that my group was disappointed in this year was there was no longer the breakfast buffet. We don't mind ordering off a menu - but for the...
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Reviewed 9 February 2011
Dear HollyVW,
Our goal here at the Holiday Inn is to create special experiences one guest at a time. By the sounds of your review the team here at the Holiday Inn is extremely happy to hear we have done what we have set out to do. As you mentioned, since our remodel we do not offer a buffet, but...
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