This has been one of the best Holiday Inn Expresses I have stayed at for a long time. A professional-friendly staff is ready to serve. Breakfast was out daily before the listed time and was of a good quality - fresh and hot, not dried out or overcooked. Dining area always clean. Even the evening snacks set out showed their...
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The staff were welcoming. The kids suite is fantastic. The breakfast was food and consistent with other HI Express in the US.
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Thank you so much for your response to our hotel! We are so grateful that you had such a positive experience with our facility and staff. Our kid's suites are one of our most popular rooms- it makes traveling with a family so much more convenient. Give us a call when you are in town again and we will make...
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As a frequent user of the Holiday Inns, the Henderson property tops any I have stayed in before. The staff is exceptionally friendly and helpful. Often anticipating our needs and quick to respond cheerfully to any request. A pet friendly property with a minimal fee, they greeted our two greyhounds enthusiastically and made sure we had a ground floor room...
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WOW! What an amazing review! We shared this review with our staff at our morning meeting and it pumped all of our employees up.:) Thank you so much for staying with us during this trip. We truly appreciate your business and are so glad you were able to meet some of our "regulars" during our manager's reception. We hope you...
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I stayed for weeks with a group working in the area. In short, the hotel is clean and comfortable, and the staff were wonderfully accomodating. Hard to find anything to criticize.
The rooms were impeccably clean and very comfortable. Some of us got assigned to the "Kid Suites" which were decorated in very cute themes from jungle to NASCAR. The...
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Thank you for such a detailed review! We love hearing from people who have spent a long stay with us and are willing to share their experiences. The cookies that we place in our lobby every night are one main reason many guests choose to stay with us. :)
Once again, we appreciate your time and willingness to give us...
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Choose Henderson for our 2 days stop on our trip to Grand Canyon (to taste a little Las Vegas and the surroundings), it was in our way and we did’nt want to accommodate in LV. We selected Holiday Inn Express, even though we are not such Holiday Inn fans, it seemed one of the best in town. We did not...
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Thank you so much for your review! We are so glad that you chose to stay in Henderson on your trip to the Grand Canyon. We feel that our people are our biggest asset, and are so pleased that you enjoyed your stay. Let us know when you come back by this part of the world, and we will be...
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Slept here arriving from a long trip by car. Nicely upgraded to a two room suite. Very spacious, clean and comfortable. Our view was towards the Sunset Station casino. I need windows to open and they did, still everything was quiet. Room came with a good size refrigerator and a coffee machine. Bathroom was adequate, bed was firm the way...
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We truly appreciate your review of our hotel. As you noted, our complimentary breakfast is one of our most popular amenities and is very busy for us. We appreciate your understanding. One of our favorite aspects of our hotel is our location, since you can be at the casinos, attractions, and venus via a quick drive from our parking lot....
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My wife & I stopped at this hotel in March after 2 months in Arizona. The check in was " rushed " by the admission staff. The room we were assigned was a handicap room which was comfortably appointed. The shower head leaked water and I am over 6 feet tall which made it very uncomfortable attempting to shower when...
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Thank you for your review of our hotel. We want to hear about every guest's experience with our hotel, and sincerely apologize for the issues you experienced while staying with us. We take pride in our service levels and would like to make this issue right with you.
Please feel free to contact me personally at (702) 990-2323 so that...
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This hotel was conveniently located for our travels in the Las Vegas area. We visited the Hoover Dam and the Strip. It was conveniently located to do both in the same day. In addition, there are many places to eat nearby. The quality was typical of what you would expect from a Holiday Inn Express. Good service, clean, good breakfast....
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We truly appreciate your review of our hotel! Our location to major highways that cross in the Vegas area is one of the reasons our guests choose our hotel. I'm so glad you were able to visit Hoover Dam and the Strip- two of Nevada's most attractive and beautiful destinations.
We welcome you to stay with us again the next...
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Have stayed here several times over the last few years and have always been happy with the hotel, following our recent stay I have not changed my mind.
For those who have been here before Linda has now left and Katy is now the manager, will certainly miss Linda about the place, but good luck to Katy.
However I would...
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We truly appreciate your review of our hotel. Carmen, our breakfast hostess who worked during your stay, was recognized this morning at our daily meeting in response to your comments. We sincerely appreciate you helping us recognize our amazing employees!
Please feel free to contact us during your next trip to the Las Vegas area. Thanks again for your review,...
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As many of stated previously,the staff at this facility is fantastic. Very friendly and helpful which is sometimes lacking in Vegas area hotels. My DH and I stayed for 5 nights while visiting in-laws. The room was very clean as was the common areas. Loved having a fridge, mcrowave, and coffee maker. Breakfast was well stocked with the exception of...
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We sincerely appreciate your review of our hotel. We are so glad you found our hotel to be clean and comfortable! I also appreciate your feedback regarding our complimentary breakfast- we want every guest to be able to enjoy the free breakfast items, and we will discuss how we can better stock food at our next meeting. We feel we...
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