Staff were very helpful, rooms large and clean and close to the airport.
We had to change rooms as we were right next to a very noisy vending machine. Not a problem though as they moved us straight away. My husband heard a lot of air traffic over night but i didn't, you are next to the airport though so...
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Shuttle pick up at the airport is from Terminal #1 the international terminal is #2 but there is free ground transport or an easy walk to the pick up area at terminal#1...you need to call the hotel for pick up...I asked a local to call for me as I do not carry a cell phone.....the hotel is very isolated so...
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Dear Traveler,
Thanks for giving such a helpful review, full of travel tips. We're glad yo enjoyed the hotel and its value and it sounds like you had a great visit in Vegas. We hope you stay with us again soon.
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It is not as good as other Best Western I was in but still it is fairly reasonable (yet it looks and feel a bit old).
It cost 50% than the hotels in the strip and it has free parking.
5min from the airport and 7min from the MGM hotel on the strip.
Front desk was very nice and helpful....
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Dear Traveler,
We're disappointed that you didn't think we compared as well to many other Best Westerns, but are glad to know that you enjoyed the overall experience and that we were convenient to your Vegas travel plans. We are constantly making updates to keep the hotel fresh and updated, so when you visit again you may just have a...
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We stayed here mainly due to the inexpensive rate listed online. Don't expect a swanky place when booking here. We had a slight problem when we arrived. Although we had a confirmation sheet with a booking number the person behind the desk insisted we had cancelled our reservation a few days earlier, which we had not done. Anyhow, since they...
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Hotel rates are expensive now a days specially weekend in las vegas,nevada. I discovered this hotel near McCarran Airport (2 min drive) and 5 min away to the strip. Instead of getting hotels along the strip you will save a lot of money by staying at Best Western. My wife also love their self serve breakfast.
Dear Traveler,
Thank you for taking the time to leave your kind comments and helpful travel tips. Youre right - the Strip can get expensive, not to mention the traffic and noise! We're so glad you found us and discovered the great breakfast and value that we offer. We hope to see you back here soon!
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Pretty much the worst experience I have ever had at any Hotel! Broken glass on sidewalk cut my friends foot extremely bad and after telling them it was still there 3 days later, no offer of medicine or a bandaid. They gave a card key to some old guy that just about tore the security lock off our door trying...
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Dear Traveler,
We are very sorry to hear that you experienced many issues that tarnished your stay. We take safety concerns very seriously and have taken immediate action to train the employees how to handle these situations better in the future. We're very sorry you did not enjoy your stay but do thank you for taking the time to share...
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Room and overall property was very clean. Service personnel were friendly and helpful. Desk clerk was available in the after-hours for late registration. Continental breakfast at the property was generous. Noise level was never an issue. All room equipment worked. Plenty of easy access parking space. Free shuttle to the strip. Best Western McCarran Inn was definitely a great alternative....
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Dear Traveler,
We're so glad that you enjoyed your stay and will be back in the future. It is our goal to offer great value and exceed guest expectations and it's always nice to hear from those staisfied guests! See you soon.
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As a Platinum Member of Best Western, I expected better treatment from this property, but management obviously doesn't care about customer service at all. This property made an error with regards to a Best Western Gift Card that I had, and their error cost me 20 Dollars. When I talked to their Manager on the phone, I was told that...
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Dear Traveler,
We apologize for the situation regarding your payment and are greatly sorry to have lost your business. It is never our intention to anger a guest or lose business but it is important that all hotel travelers understand that when checking in with a debit card, your bank will put an automatic hold on an amount of funds...
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I thought right next to the airport would be noisy but it was not. Excellent breakfast. Great shuttle service to airport
Dear Traveler,
We're so glad that you enjoyed your stay and enjoyed the breakfast. Though we are an airport property we really don't get much noise from air traffic and we do offer ear plugs for guests who do have heightened noise sensitivity. We hope you'll be back to stay with us soon!
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Older hotel, virtually on the airport property. It took 3 calls and 40 minutes for the driver to pick us up from the airport. Then neither he nor the other guy in the van (friend? trainee?) spoke any English. Happily going back to the airport at 0500, he was on time!
No coffee early AM. The desk clerk printed out...
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Dear Traveler,
We're glad our close airport proximity suited your needs but apologize for the poor shuttle service. We can assure you that your experience is not the norm, but inexcusable no less. We have already discussed shuttle schedule changes with management so that others will not have the same issues. We do apologize for the inconvenience and hope that...
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