Walked into the room on a filthy carpet, put my bags down... used the restroom...tried turning the water on at the sink, and the knob came off in my hand. Tried several wall plugs trying to find one that would work then used their desk lamp fore further testing then discovered the lamp switch was non working as was most... More

We stayed on the North side of Las Vegas so we could be on our way ealy the following morning. The room appeared clean but the carpet was a bit crunchy, either was cleaned with way too much soap or in need of a good cleaning. Desk chair needs to be replaced otherwise nice room. Great hot breakfast the following... More

Filthy Carpet, Lots of Trucks, heavy commercial neighborhood. Nice staff. OK breakfast (I like the waffle maker). Do not go barefoot or allow your kids to crawl on the carpet. Quieter that expected (we stayed in a room away from the street). Limited TV. Choice hotels should pull this franchise. More

The worst Comfort Inn have ever stayed, we drove into LV late on Sat night and nothing was available for less than $200 a night. Found this property off the strip and decided to stay 2 nights to rest up from our 2 week roadtrip. We are not gamblers, just wanted to rest before continuing on. We had enough points... More

Unfortunately, we had the worst experience there... We do not know the story behind the BROKEN door room(have actual photos), but for some reason, they made us to stay the BROKEN door room, even they DID have an extra room to switch us to...we found it out next day, when we call from my cellphone... We booked our room a... More

We have been in this hotel for short stay . This area was close to our business .It was OK stay , BUT after we left the hotel charged us about $25 for....stolen pillow ! How about that!?! After talking to a manager they took the charge off and ...posted it back again after 2 days ! We had the... More

no telephone, no working remote for TV, nonfunctioning airconditioning unit, wet towels, hotel management would not give me the rate promised on Travelocity (even though I had proof) until I called Travelocity who called hotel management. When I complained about amenities problems, they had long sob story about why it was that way, but no offer to fix any of... More

I paid 125 for one night in this hotel so i thought i would have a good night of sleep. The thermostat didn't work. I was trying to turn off the heater but it wouldn't shut off. Every single time it would run I would wake up. It was extremely noisey. The bathtub was clogged. Next day I complained to... More

Our group arrived late, and Expedia.com confused our travel plans with the check in. With that being said, the General Manager, Ms. Bea Patel immediately contacted Expedia via phone and managed the way way for a proper check for our group. Her telecommunications with Expedia were professional and customer service oriented. It was obvious that she knew her job and... More