First room smelled like smoke although designated as a non-smoking room. The next room they gave us was better smelling. The floor needed to be vacuumed and the sitting table needed to be wiped off. The small refrigerator door was falling off the shelf. On a positive note: the water pressure was great and the bed was comfortable. After talking... More

Stayed here in March...motel and rooms very run down since the last time I stayed here. Grounds were unkept. Didnt get more than 4 hours sleep as the rooms above us were awake all night. Pacing, talking loud, moving furniture or who knows what?????? Made a complaint to managment next morning, said he would give an adjustment on our credit... More

We rented three rooms here over this past weekend. We were attending a sport tournament. Coach had one room. My daughter and I had another room, and another dad and his two kids were in the third room. Pros: - Quiet. Coach asked me if I heard his loud sneezes that occurred six times in a row, and I didn't.... More

2 separate visits within 10 days. 2 different credit cards. Both received false charges. The first one within 7 hours of check-in; so a definable window of who would have access to the credit card numbers. Second visit within 36 hours. Called after I found out and the manager didn't care; claimed I had no proof. Even though both thefts... More

we stayed here in december 2012 - turned up hoping to get a room (did not book beforehand) as we got snowed in. The receptionist was very helpful with our requests & advice on where to buy snow chains. The room was very spacious, reasonably priced, clean, comfortable. There was free breakfast which had a very good choice. would recommend... More

We were driving through, and we stayed here one night. It was clean enough. However, there were tons on leaves brought in the hallway which tracked in to the room. The guy checking in at night was just so-so. He didn't seemed thrilled to be doing his job. However, the guy in the morning was excellent. I assume he is... More

We decided last minute to go see the Annual Reno Hot Air Balloon Races on Sept.8, and I was able to find this economical motel. We are a couple in our 60's and extensively travelled and the Quality Inn was in a good location; 2 blocks from the Peppermill Casino, where we had a fabulous seafood dinner at their Oceana... More

First I must mention that the young man at the front desk was very friendly, pleasant, and efficient. Having said that, we will not stay here again. It is located at the corner of two VERY busy and noisy main streets, the building and furnishings are very old, the room dark, and I did not consider it that clean. We... More

We travel to Reno once or twice a year to visit family and discovered this place several years ago. While it's not luxurious, it is clean, comfortable and very close to shopping, casinos, freeways and just about any restaurant you can imagine. We always get the second floor king bed room which is very roomy with a large outdoor balcony,... More