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Holiday Inn Reno-Sparks

3.0 of 5
55 East Nugget Avenue, Sparks, NV 89431
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Holiday Inn Reno-Sparks
Ranked #7 of 18 hotels in Sparks
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56 reviews from our community

    Trip type
Traveller rating
    12
    16
    10
    4
    14
Date Rating
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 19 May 2013 via mobile

Pool and spa were closed. Elevator was a joke and the safety bar to keep it open is broken. Beds and pillows sucked. This is Reno there is never a lack of rooms available for a better value. Everything here is outdated and bare minimum. I can think of a dozen lower end hotels in the area that are nicer... More

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IHGCare, Guest Relations Manager at Holiday Inn Reno-Sparks, responded to this review
12 June 2013

Dear fishn4me, Thank you so much for being a Priority Club member and for your recent comments. We are hospitality professionals who pride ourselves on delivering world class service. We'd like to apologize for the issues you experienced at our hotel and regret that our amenities and facilities fell below your expectations. I assure you the feedback of our hotel... More

Los Angeles, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 20 April 2013

We checked in with 4 rooms in this Hotel. They wanted to hold funds of the entire cost of the each room on the credit card. Never heard of that before. This was a work week for me, after the 3rd day of our stay we finally turned on the TV and the TV was complete LCD screen was completely... More

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IHGCare, Guest Relations Manager at Holiday Inn Reno-Sparks, responded to this review
11 May 2013

Dear Chris S, Thank you for taking the time to relay your comments regarding our property during your recent stay. We are deeply sorry we fell below your expectations. Your comments are very troubling and will certainly be looked into. We’d like to obtain some additional details regarding your experience, so we have sent you a private message. We look... More

Travellers are raving about these Sparks hotels

Folsom, California
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 18 April 2013

It's a pretty standard Holiday Inn experience, with one glaring issue: one elevator is not working and apparently hasn't for some time. Having only one working elevator is a real problem in a 9-story hotel. Not only that, there is also no inside access to the stairwell on the ground floor, so even climbing the stairs isn't an option. Be... More

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IHGCare, Guest Relations Manager at Holiday Inn Reno-Sparks, responded to this review
2 May 2013

Dear kbluck, Thank you for taking the time to post your comments. I am deeply sorry that your visit was negatively affected by the condition of the elevator. Your comments will be forwarded to the ownership of the hotel to take into consideration for future upgrades. We take the confidence our guests place in us to rectify unsatisfactory circumstances. Sincerely,... More

Houston, Texas
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 28 March 2013 via mobile

I have stayed at this location before. The staff has always been great. The motel is nice and clean. It has a shuttle available . Other than it regular route.the shuttle service will give you around trip service to and from at a cheaper rate than local cab fare. This has been a great choice for overnight stays.

Was this review helpful? Yes 1
Hayward, California
1 review
1 of 5 stars Reviewed 26 March 2013

My bf and I stayed here visiting family in the area. Pro: I liked the lobby and hallway decorations. Rooms are clean. Hotel is in the cuts... quiet location lol Con: The bathroom towel rack was IN the shower. Towels got moist from shower steam! IDK who thought of that... The bathroom amenities was missing a conditioner. On our back... More

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IHGCare, Guest Relations Manager at Holiday Inn Reno-Sparks, responded to this review
12 April 2013

Dear Mel F, Thank you so much for your candid review of our hotel. Please accept our sincerest apologies for the inconveniences you encountered during your stay and for the room amenities that did not meet your expectations. This is definitely not up to our standards and we are constantly working on improving the quality of service provided. I want... More

Seattle, Washington
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 March 2013

The room and other areas of the hotel were nice. The front desk and other staff were friendly and helpful, but arriving on a Sunday night is lonesome. Waited almost an hour for the shuttle van after two calls, and it is only a 5 to 10 minute drive. Went into restaurant for something to eat, and was the only... More

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Las Vegas, Nevada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 24 October 2012

My son stayed at the hotel for a school event and left a valuable piece of electronics in his room. We called the next day and it was found, oddly staff didn't bother to try and notify the school that this had been found prior to our call. What was most surprising was the almost complete lack of assistance offered... More

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Klamath Falls
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 October 2012

The Front Desk Staff were extremely friendly and helpful when I was checking in. I was greeted with smiles and a fun sense of humor, which was a relief after a long drive! They gave me restaurant recommendations and even gave me directions. My room was decent but the toilet was continuously running which was annoying. The gal working at... More

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Grass Valley, California
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed 24 September 2012

Nice well appointed rooms, welcoming lobby with large river rock fireplace. Neat and clean. Good restaurant attached to the hotel. Ask for a room on the back side, as the front side rooms face Highway 80.

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Las Vegas, Nevada
Top Contributor
60 reviews 60 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 21 September 2012 via mobile

We have stayed here a number of times in the past three years and the place keeps improving. The rooms are very nice and very clean. The staff is improving and customer service is good. The location is next to freeway and rail tracks but it is quite quiet. The prepaid price even during Street Vibrations MC Rally was excellent.... More

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Additional Information about Holiday Inn Reno-Sparks

Also Known As:
Holiday Inn Reno-Sparks Hotel Sparks
Holiday Inn Reno-Sparks Hotel
Address: 55 East Nugget Avenue, Sparks, NV 89431
Phone Number:
Region: United States > Nevada > Sparks
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 18 hotels in Sparks
Price range (per night): S$128 - 168
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
This new hotel in Sparks, NV offers quality amenities and a central location to Reno & Sparks attractions. Stay with us at the newly renovated Holiday Inn Reno - Sparks, located off I-80 in the Reno - Sparks region. Our hotel is less than four miles from Reno-Tahoe International Airport (RNO) and provides a free airport and local area shuttle for your convenience. Families seeking lodging in Reno, NV will love staying at our hotel. Reno,NV is a wonderland of exciting activities, all within close proximity of our Sparks hotel. Nearby attractions include world-famous casinos, Legends at the Sparks Marina, National Bowling Stadium, University of Nevada, Reno, Nevada Museum of Art, Reno Livestock & Events Center and Wild Island Adventure Park. Also nearby are the numerous outdoor adventures of Lake Tahoe, which include world-class skiing, boating, hiking, biking and golfing. Corporate travelers can feel at home as they enjoy our choice Reno accommodations. Situated within sight of the Sierra Nevada Mountains and downtown Reno, our hotel offers easy access to many local businesses and industries. In addition, we provide a business center with a fax machine, copier, printer, computer and free high-speed Internet access. While lodging at our Reno - Sparks hotel, you can enjoy the seasonal, heated, outdoor pool, 24-hour fitness center and a full-service restaurant and bar where Kids Eat Free. ... more   less 
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Holiday Inn Reno-Sparks
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