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All 24 North Conway hotels »

Red Jacket Mountain View Resort

3.0 of 5
2251 White Mountain Highway, Route 16, North Conway, NH 03860
Hotel amenities
Red Jacket Mountain View Resort
Professional photos
100 traveller photos
Ranked #2 of 24 hotels in North Conway
4.5 of 5 stars 395 Reviews
Travellers' Choice award winner Travellers' Choice® 2012 Winner Family
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395 reviews from our community

What travellers say about this hotel
  • “Water park” (78)
  • “Kahuna Laguna” (19)
  • “Breakfast buffet” (13)
  • “Great time” (12)
  • “Very nice” (12)
  • “Front desk staff” (10)
  • “Wave pool” (8)
  • “Rooms are clean” (7)
  • “Indoor waterpark” (5)
  • “Best part” (5)
Traveller rating
    270
    87
    23
    13
    2
Only show reviews for Family (294) | Couples (37) | Business (17)
Date Rating
West Warwick, Rhode Island
2 reviews
“The property and hotel staff all exceeded all expectations every day.”
5 of 5 stars Reviewed 22 May 2012
1
person found this review helpful

We held a New England Area conference for our organization. We have used this property for many years but this year, we saw an even better customer service committment.

Was this review helpful? Yes
Steve Lambert, General Manager at Red Jacket Mountain View Resort, responded to this review
25 May 2012

Great guest stays is our mainstay! We are happy you've noticed committments to all of our Guest's having a great time: your feedback is breakfast of champions and we Thank You! Alot of details are put into seemingly smooth programs, which is what we do best - most times we say, THIS IS WHY WE DO IT! Thank you again... More

Portland, Maine
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
“Wonderful staff, great location”
5 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

From checkin to checkout the staff was attentive and professional. With huge water park on site there's something for families right there. Located mid way between the village and outlets didn't have to travel but a couple minutes to get where we wanted to go.

Was this review helpful? Yes
See 3 more reviews by Susan N for North Conway
Steve Lambert, General Manager at Red Jacket Mountain View Resort, responded to this review
17 May 2012

Thank you for a great recap of your visit and your noting that we are walkable to our quaint village and the outlet shops also! We appreciate your choosing our resort as well as your nice words of our awesome staff also. I hope to see you soon and continue our tradition of being a home away from home for... More

Boston, Massachusetts
Contributor
13 reviews 13 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Screaming kids everywhere”
2 of 5 stars Reviewed 12 May 2012
1
person found this review helpful

This place is for families with small children who let them run wild. It's overpriced and loud. I've been here dozens of times since I was a little kid through the present with my own family, and it's gone steadily downhill. There are screaming children everywhere - I can't stress that enough. Morning, noon, and night. Any time of year.... More

Was this review helpful? Yes
Steve Lambert, General Manager at Red Jacket Mountain View Resort, responded to this review
15 May 2012

Thank you for posting on our wall, we are not sure if you wrote this based on staying or answering the great amount of family attributes we've written! You are correct that the resort has children staying such as when you were one, and we are happy to contrast your review with many others, we can only hope that the... More

Freeport, Maine
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Superb service in 4-season resort”
5 of 5 stars Reviewed 11 May 2012
1
person found this review helpful

We went for my daughter's 7th birthday. She got free admission to the water park and a lot of special attention, including a gift in the room for her. Our whole family, with kids aged 7 to 16, had a great time. The buffet offered food choices to please all. The discounted rate on Kahuna Laguna and the extra hours... More

Was this review helpful? Yes
Methuen, Massachusetts
1 review
2 helpful votes 2 helpful votes
“weekend stay”
5 of 5 stars Reviewed 8 May 2012
2
people found this review helpful

We have been to the Red Jacket several times and have always had a great time. This past weekend was no different. The staff goes out of their way to make sure you have everything you need. They are very accommodating. I would like to give special recognition to Kevin and Zak. They really out did themselves. I can't say... More

Was this review helpful? Yes
Steve Lambert, General Manager at Red Jacket Mountain View Resort, responded to this review
11 May 2012

Thank you for a great review and for highlighting our two Activity crew members! Each day they arrive at the resort they have bundles of ideas on what new and fun event they can create! This summer they both will be doing synchronized egg tosses with guests! You and your husband have friends in the business: come back and see... More

Concord, Massachusetts
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Great family vacation”
5 of 5 stars Reviewed 7 May 2012
2
people found this review helpful

We purchased a weekend stay through Living Socials. We arrived on a Friday evening and ate dinner in the downstairs dining room. I have read other reviews about slow service but we did not experience any issues. The waitress (can't remember her name) was very friendly and attentive. The food came out quickly and kids enjoyed their meals and we... More

Was this review helpful? Yes
See 3 more reviews by Michael S for North Conway
Steve Lambert, General Manager at Red Jacket Mountain View Resort, responded to this review
11 May 2012

Nice review! The staff behind the Living Social and any package are proud of your notes! Yes we know our neighborhood and I love to refer guests to Diana's Bath and other lesser known beautiful attractions around the North Conway region! The food service compliments mean alot and will be shared with our staff who strive to become a favored... More

Oxford, Massachusetts
1 review
3 helpful votes 3 helpful votes
“"Easter Weekend"”
5 of 5 stars Reviewed 5 May 2012
3
people found this review helpful

We received an email describing a fun filled Easter weekend getaway at a price you couldn't refuse. We've never gone away over Easter but decided that it was such a great deal we couldn't pass. We are a family of four with children ages 5 and 9. We arrived on Friday and the staff was quick and courteous checking us... More

Was this review helpful? Yes
Steve Lambert, General Manager at Red Jacket Mountain View Resort, responded to this review
11 May 2012

Well, thank you for a great review and recap of your eventful Easter Weekend for the family! I think I recall sharing my roots from Oxford Mass too and your family's arrival at the resort. Your gracious mentions of the team who jumped in to soften the effect of your wifes' illness was kind of you. Rest Assured, when we... More

peabody, ma
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Easter Weekend”
5 of 5 stars Reviewed 2 May 2012
2
people found this review helpful

We have been coming to the Red Jacket for years. We had no intentions of going away for Easter but we got an email about an Easter Weekend filled with activities. Our kids are 4 and 8 so away we went. We always have a wonderful experience. Rooms are clean, waterpark is great and staff is wonderful. Our waitress even... More

Was this review helpful? Yes
Steve Lambert, General Manager at Red Jacket Mountain View Resort, responded to this review
5 May 2012

Thank you for both staying here over Easter Weekend and for taking the time for a great review! We appreciated the opportunity to have you stay and next year suggest packing coats because snow or no snow: we are all going to do an outside Egg Hunt! Mr. Zackary our Bell Captain is plotting a great Easter 2013 to ensure... More

Brentwood, New Hampshire
1 review
1 helpful vote 1 helpful vote
“Great Place to Stay and Play”
5 of 5 stars Reviewed 2 May 2012
1
person found this review helpful

Took my daughters for a short stay and to use the Kahuna Laguna water park. Both are junior high school age and had a GREAT time! I thought they would get bored after and hour but they stayed in the water park for almost 5 hours. Hotel and waterpark staff is very friendly and accomodating. I am looking forwrd to... More

Was this review helpful? Yes
Steve Lambert, General Manager at Red Jacket Mountain View Resort, responded to this review
5 May 2012

What a nice review thank you! A frequent question is asked if 'Tweens' and 'Teens' will be bored in our waterpark. We always respond that the enclosed tubes, wave pools and tip buckets bring out the fun in all of us: No worries, everyone has a blast as you wrote. Thank you for coming up and introducing your family to... More

Bedford, New Hampshire
1 review
1 helpful vote 1 helpful vote
“Terrific school break experience!”
5 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

We had a great time at the red jacket in north conway! We were looking for an inexpensive getaway for April vacation and wanted somewhere fun for the kids but didn't want to fly. Yes, its more expensive than a chain hotel with no activities, but we were comparing it against going to some big beach resort, so this was... More

Was this review helpful? Yes
Steve Lambert, General Manager at Red Jacket Mountain View Resort, responded to this review
28 April 2012

Ahhhh Lemon out of Lemonade Thank you! We did have a power outage in North Conway last week and my super team did jump to the occasion and we had good ole fashion fun without power! Games and Snacks...we were lucky because the power crews had it fixed relatively quick! Thankfully we had great families like yourselves in who were... More

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Additional Information about Red Jacket Mountain View Resort

  • Best Western North Conway
  • Red Jacket North Conway
  • North Conway Best Western
Address: 2251 White Mountain Highway, Route 16, North Conway, NH 03860
Price range (per night):* S$166 - 334

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Red Jacket Mountain View Resort
2251 White Mountain Highway Route 16
North Conway, NH 03860
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