We celebrated our 10th anniversary recently. We decided to stay two nights at this hotel and have two special dinners in nearby West Orange. Our plans worked out wonderfully. This hotel is beautiful, clean, and comfortable. We had a garden level room in the back of the annex building. We loved the room! It was perfect for us because it...
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Planned a trip last minute. I googled New Jersey hotels near my route, clicked on all of the red dots and judged on who had the prettiest pictures. This hotel really looks like its pictures on its site. It's very pretty. So I booked a room right then and there! I chose the Money Saver deal - a bit iffy...
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Dear DaylightSavings Time,
Thank you for your 5 star review. We are delighted to read your kind words about our facility and staff. As a 4 Diamond Property, we certainly take great pride in the cleanliness of our beautiful hotel and strive to provide top notch service. Our new line of bathroom products are by LATHER. They are so refreshing....
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I called to book the hotel for a wedding and was put on hold, not asked to be put on hold but told 'Hang on' by a seemingly bored employee I apparently bothered. I called a few days later to request an early check-in by 3 hours since we are flying in from multiple states away and will be getting...
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Dear Runash202,
Thank you for your review and please accept my sincerest apologies. I must say, I am genuinely surprised at your experience as the level of service you received is not typical at the Westminster Hotel. We hold ourselves to the highest service standards in hospitality. As our standards states, our staff always asks for permission before placing a...
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This is a very nice hotel, off a busy highway in Livingston, NJ. It's a 4-diamond property, but know that it's basically a very nice hotel on a busy highway. Beds were incredibly comfortable. Pool wasn't huge, but adequate and nice to have. It had a nice looking restaurant in it (a steak house).
My only complaint was that there...
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Dear 40Acres,
Thank you for taking the time to share your review on the Westminster Hotel. We most certainly appreciate it and are glad to read that you liked many aspects of our hotel.
I apologize that you couldn’t find any way to get a snack. Please note that we do offer some options. We have 2 snack machines at...
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The Westminster is a great hotel in a crowded, residential area of NJ. With a car one can zip into the Oranges, Summit, Roseland, or other parts of Livingston in 10 minutes.
Lobby is spacious and inviting. Front desk people very friendly and helpful. The rooms are generous in size and quite well appointed. Bedding is fine. The walls between...
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Dear NYBob6,
Thank you for your wonderful review. We truly appreciate you taking the time to write such kind words about our establishment and mentioning many important amenities of the Westminster Hotel. We are proud to have been a 4 Diamond property for the last 9 consecutive years. Our rooms are very comfortable and our team always strives to deliver...
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If your looking for a clean comfortable place to stay, look no further. We stayed here overnight for a wedding. Staff was very cordial and helpful. The rooms where exceptionaly clean! the bed was comfortable.
Dear Louis36Home,
Thank you for your positive review. We greatly appreciate your kind words, especially, about the cleanliness of the hotel. Thank you also for mentioning how cordial and helpful our staff is. We are certainly very proud of them.
Thank you for staying with us. We hope to see you soon, please visit us again.
Best Regards,
Zohre Bingol...
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I had to spend two weeks in NJ for work, so my fellow coworkers and I decided to spend them at the Westminster. The beds were great and so were the TVs. One minor complaint would be that internet is not free. You can use the business center which for free, but if you would like to use internet in...
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Dear Josh A,
Thank you for sharing your feedback. We have noted your experience with breakfast and will share it with the restaurant staff. We also would like to let you know that we have recently upgraded our HSIS to improve guest experience.
We are glad to hear that you were happy with the in-room amenities and all in all...
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The hotel decor was nice. However I had a great deal of difficulty trying to get a WiFi connection in my club level room. Had to call the front desk more than three times because I kept getting "disconnected" and the room phone kept loosing the dial tone. I also had to call housekeeping twice and wait for more than...
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Dear MERobertson,
Thank you for taking the time to give us feedback about your stay. We are dismayed to learn about the challenges you had during your stay. Please accept our sincerest apologies for the inconveniences. Our team works diligently to ensure that each of our guests enjoys their stay at the Westminster Hotel. We are saddened to hear that...
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My husband, Dan, and I loved our wedding ceremony and reception at the Westminster Hotel. We started working with Amy, who was fantastic. She was very flexible, enthusiastic, and truly listened to us. We then worked with Chris. We went over linens, details, and of course the food. The food was impeccable. Everyone raved about it. The Westminster staff is...
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Dear Kim M,
Thank you for your 5 star review. We truly appreciate you sharing your experience on Tripadvisor. Our team of professionals are dedicated to deliver the best experience possible. We are very happy to hear that you were pleased with every detail of your event. We are so proud to have been a part of your very special...
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We had over 70 people (including about 20 children), ranging in age from 6 weeks to 84 years of age... four generations. Our accommodations were very comfortable. The food was bountiful and delicious, and the staff members - from the reception desk agents to the banquet directors - were pleasant, helpful and attentive to every detail. All of the guests...
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Dear Ninanons,
On behalf of everyone at Westminster Hotel, we would like to thank you for your wonderful review. We are very delighted to receive your kind words of praise and so happy that you and your family had a great time. It is no accident that the events at the Westminster Hotel are very successful. Our team of dedicated...
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