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All 20 Newark hotels

DoubleTree by Hilton Hotel Newark Airport

3.5 of 5
128 Frontage Rd, Newark, NJ 07114
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DoubleTree by Hilton Hotel Newark Airport
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Ranked #10 of 20 hotels in Newark
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192 reviews from our community

Traveller rating
    22
    62
    62
    27
    19
See reviews for
Families
46
 
Couples
38
 
Solo
14
 
Business
63
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 14 June 2013 NEW

The hotel smells musky. Our room had not been properly cleaned. There were stains on the carpet. The toilet was not clean. Will not be returning. Our service at breakfast was great. And breakfast is reasonably priced.

Was this review helpful? Yes
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
17 June 2013

All of us here at the Doubletree – Newark Airport would like to thank you for writing on our Tripadvisor page after your recent stay at our Hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can... More

Mississauga, Canada
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 11 June 2013 NEW via mobile

We stayed here for a night because our flight out of Newark was cancelled. Our room on the twelfth floor was dated and stale smelling. The bathroom looked like it hadn't been updated in years. The carpet didn't look clean and the sheets were wrinkled. The cookie upon check-in was a nice touch, but the modified check-in desk (undergoing renovations)... More

Was this review helpful? Yes
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
17 June 2013

All of us here at the Doubletree – Newark Airport would like to thank you for writing on our Tripadvisor page after your recent stay at our Hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we can... More

Atlanta, GA
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 10 June 2013

I have found that when you book hotels through a third party website, the hotels give you the most crappiest room in the entire establishment. Case in point…my room here. Let’s start with the elevator. It took 20 minutes to reach our room. There was only one elevator working! The room we received was dirty, dirty, dirty. The sheets had... More

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Michael P, Public Relations Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
13 June 2013

We are currently working with our maintenance team to ensure that none of the issues you experienced with your room happens again. We would like to sincerely apologize for all the inconveniences and we hope you will consider staying with us again in the future. More

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Portland, Maine
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131 helpful votes 131 helpful votes
5 of 5 stars Reviewed 8 June 2013

This surprisingly nice hotel beside I-78 was a short shuttle ride from the airport’s light rail station after I’d been issued airline travel vouchers for an overbooked return flight home. Surcharged onsite parking was near the hotel’s entrance. Both check-in and checkout were fast and gracious. The room was nicely furnished and not at all noisy; its air was fresh,... More

Was this review helpful? Yes
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
10 June 2013

All of us here at the DoubleTree by Hilton Newark Airport would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we... More

Birmingham, Alabama
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 7 June 2013

Our flight out of Newark was canceled and we went to the Kiosk at the airport to find a room close to the airport. After being told the first four we chose were full, I called the Hilton which was also full but they booked us at their Doubletree. They picked us up with their shuttle and within 15 mins... More

Was this review helpful? Yes
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
10 June 2013

All of us here at the DoubleTree by Hilton Newark Airport would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we... More

New York, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 June 2013

Air Conditioning was climate controlled. The most uncomfortable room temps I ever experienced. If not for the 92 degree weather it would have been an excellent deal. Went for a family reunion, and all cousins said the same thing. I would NOT stay here any warm months, a shame because overall a nice place!!!!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
11 June 2013

Thank you for your review of your recent experience at our hotel. We appreciate the positive recognition you referenced, however, we’re very sorry for the inconvenience you encountered. We do our best to make sure all of our guests have a rewarding stay. We've addressed the issue with the engineering department and hope that next time you’re in the area,... More

Bellefonte, United States
1 review
5 of 5 stars Reviewed 6 June 2013

The staff was helpful, courteous and friendly and the room was extremely comfortable, clean and quiet. What's more, I was able to park my car at the hotel while I traveled for a week. This was part of a package deal that I booked with the room night. It was a great deal.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
10 June 2013

All of us here at the DoubleTree by Hilton Newark Airport would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we... More

Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 of 5 stars Reviewed 3 June 2013

I've been there for 2 nights, for a CIEE meeting (exchange students). It's not bad if you're looking for a simple hotel. The room was good, with space... But there's no free wifi (if you want internet, you can use one of the computers of the hotel, that allows you 30 minutes of free internet. I had really good meals.... More

Was this review helpful? Yes
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
11 June 2013

All of us here at the DoubleTree by Hilton Newark Airport would like to thank you for writing on our Tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we... More

Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 31 May 2013 via mobile

I arrived after midnight to be informed that the hotel was double booked, along with about 20 other guests we had to be shipped out to a 'motel' a 30 minute drive away. With all the coming and going I got to bed about 3 am, having been informed that the taxi would pick me up to return to the... More

Was this review helpful? Yes 1
Michael P, Public Relations Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
2 June 2013

We are very sorry for the inconvenience you experienced during your recent trip. Thank you for your flexibility and your review. At our hotel, we hate to turn away guests for any reason. We have shared your comments with our front office, and we’re evaluating our policies and procedures. However, we would like to apologize for all of the inconveniences... More

Las Vegas, Nevada
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 30 May 2013

The kids and I were in Newark this past April for Wrestlemania 29 and chose to stay somewhere close to the airport. In my research a couple other properties popped up but after remembering that the Doubletree offers a "sweet treat" at check-in, that gave them the extra edge and I booked my 3 nights with them. We were picked... More

Was this review helpful? Yes
Brian C, General Manager at DoubleTree by Hilton Hotel Newark Airport, responded to this review
10 June 2013

All of us here at the DoubleTree by Hilton Newark Airport would like to thank you for writing on our tripadvisor page after your recent stay at our hotel. The comments from our guests are very important to us so that we can find out if we are achieving our goals in providing service to you or so that we... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Room service(6)
  • Very friendly(3)
  • Front desk staff(3)
  • Very nice(3)
  • Indoor pool(3)

Additional Information about DoubleTree by Hilton Hotel Newark Airport

Address: 128 Frontage Rd, Newark, NJ 07114
Phone Number:
Region: United States > New Jersey > Newark
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 20 hotels in Newark
Price range (per night): S$165 - 269
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
With 24-hour shuttle service from and to Newark Liberty International Airport, this full service hotel offers comfortable guest rooms, a choice of food & beverage outlets. Our Fitness Center and indoor heated pool are for hotel guests only. The hotel is conveniently located and a short train ride away to Newark and New York City, as well as Liberty State Park and NJ cruise piers. ... more   less 
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Also Known As:
Sheraton Newark
Sheraton Hotel Newark Nj
Newark Sheraton

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