The overall experience was lovely, although we haven't spent much time in the hotel, we were served and our needs were handled well. Pros: 1- A two way shuttle to NYC daily, drops you by The Counter burger in 5th Ave. 2- Clean and cozy rooms. 3- Rich Breakfast compared to same hotel level, loved the waffle maker. Cons: 1-... More

We stayed here on a recent trip to NYC. It is very close to the North Bergen park and ride which makes getting into the city very easy and convenient. Our room was clean and large. Even though breakfast was not supposed to be until 6am, they were setting it up at 5:30 am when we were ready to check... More

Booked with points from Choice Rewards. Arrived at 11:30 pm and was met by a very condescending and rude desk clerk. This clerk made check in a bad experience. the clerk was not pleasant just simply rude and very arrogant. No other words to describe it. I was interrupting what ever it was being done on the computer. When I... More

1. Front desk agent and the manager were both on their phone for personal calls during check in and out and when you want to ask them questions. 2. The room door didn't close properly 3. (A) The bathroom door didn't lock / lock was broken (B) no water pressure in the shower (C) the ceiling was not primed and... More

Ok - let's be honest. If you're staying here, it's because you don't want to pay $300+ per night to stay in NYC. That's our situation. For half the price, we stayed here. No complaints. To get to NYC each day, you have the option of taking a shuttle that stops at the hotel (@ $6 per trip per person... More

I have been in New Your for a business. Hotel's location is good; 2 minutes to Park'n Ride. No many restaurants around, but with a car it isn't issue. The rooms are big, but outdated; need renovations. In general my stay was good; only 1 complain the breakfast. Almost same hot items every day; after 8 am they are not... More

Me and my family stayed here when traveling to the warriors cup. We really enjoyed the hotel and their staff! We would recommend this property to anyone that is staying in the area. The room was very clean as well as the common areas. The breakfast was filling and just what we needed.

We stayed here on our way to UK/Europe. It had free internet and breakfast so was worthwhile for our 3 teenage boys. The rooms were tidy and clean. The lady at the front desk was very helpful and friendly I can't recall her name. We then catch the local shuttle operator who comes past all the hotel in the area... More

Like many people we could not decide if wanted to spend the extra money and stay in NYC or save some and stay just outside. I am so glad we stayed in this hotel. From the time we arrived the staff and front desk were outstanding and very helpful. We were on the first floor the first night of our... More