I was very pleased with my stay at this hotel. It is on the expensive side but you do get what you pay for. My room was clean and the bed was very comfortable. The staff was helpful and accommodating. I did happen to use the room service (which is very rare for me since I do travel on a... More

We stayed here in May 2012, for one night pre-cruise. We were driving from Ottawa to the port of New York. We booked four rooms at the incredibly good price of $75/room, likely a promotion to boost occupancy, because the hotel had been in renovation. Those renovations are now complete (as per what I was told). The rooms we had... More

Online this hotel appears to be a 5 star hotel yet on my visit only the outside of the hotel and the lobby is deserving of 5 stars. My room was not the room I booked and not what's pictured online. Online pictures are purposely misleading and surprisingly the hotel is aware of this yet have not remove that pictures.... More

What can I say? Absolutely wonderful hotel from top to bottom.

A class act ,and some of the most friendly folks you have met, I have stayed in this hotel last year .... But after the renovation you should see the place , Now it is a Castle Jb

I stayed there with my husband,girlfriend and her husband. I was amazed at the cleanliness for such a large property. I am a Director of Housekeeping I so I know what to look for. The front desk agent was amazing. The person working in the club lounge for breakfast acted like someone had called out sick and she just wanted... More

Spent 2 nights here for a business meeting. Nicely re-renovated property. Room was modern, nice size... Staff was very cordial, attentive and friendly. The food for our in-house event was very good, not your normal institutional fare. The bar was also busy and nice. It was a nice venue to have meetings and workshops. Location was perfect, just off 80... More

Nice enough property, all staff friendly and helpful. Rooms big and nicely appointed.... but you can't open the windows,,, felt a bit sealed in. Water pressure a little low in the shower. Quite nice grounds to walk around, with a little lake. I really liked the shop here, full of all sorts of stuff... If you're a smoker, you can... More

This was my first stay at this hotel. In fact, I'm not sure I've ever stayed at any Sheraton before. In general, I was pleased. The lobby was nice, the service was friendly, and the room was surprisingly big. The breakfast buffet was sparse and mediocre. My one big complaint is that, despite having been remodeled, the shower heads we... More