We stayed there last summer. Great hotel, great location and customer service but honestly they need more personnel! You can see the same people that serve breakfast early in the morning, late at night serving drinks and cleaning at Manager's night. During our stay one of the elevators was out of order and since the hotel was packed (had so... More

The front desk people at this Embassy Suites were very helpful and always cheerful. NYC was only 20 minutes away from the hotel and a wonderful oasis after a day in the Big Apple. A good value all around.

This is great hotel if visiting New York, easy access to the Port Authority Bus Station with buses stopping just outside hotel, tickets can be purchased at bus stop as some buses do not accept cash. We found the hotel very comfortable for our 4 night stay, the staff very pleasant and helpful with any question or queries you had.... More

Totally agree with previous comments it is tired hotel but ok for trade shows. Internet cost should be free in this day and age. Its easy getting into Manhattan via the bus outside which is only about $8.00 return to the Port Authority AND CAN BE FUN!!!!!

We arrived at the hotel at 11pm and checked in, no problems, we went to our rooms and they weren't what we booked. I booked a 2 bed king suite and ended up with a dark 1 bed cupboard, it was late at night and couldn't be bothered to complain, I went into the bathroom and it was dirty, there... More

Caters to conventions because of the location. (Close to Manhattan, within a stone's throw of the Meadowlands center, great --and free-- parking.) But the hotel always seems understaffed for a facility that has a full house for weeks on end sometimes. Wish the counter staff didn't act shocked every time 200 people try to check in simultaneously.

The location is excellent if you are coming for an exhibition in Meadowlands exhibition centre otherwise you are totally cut-off staying here. There are several hotels near to the exhibition centre but this is the very nearest you can get and a bit more expensive as a result. It is a suite hotel which is like a mini apartment. So... More

Overall the room was nice and the staff friendly. I enjoyed the breakfast. Unfortunately, the room did not have a dresser, and closet light switch, even though I reported it early in my stay, never was fixed. I guess I should have hounded them more???

The hotel was very clean and nice. The staff was friendly and very helpful. Public transportation (bus) stop right outside the door took you right into New York. The complimentary breakfast was outstanding everything you could want, full buffet. The pool was great for the kids. Only bad thing was the pull out sofa bed was very uncomfortable. Had a... More