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La Veranda Resort Phu Quoc, member of the MGallery Collection

4.0 of 5
Tran Hung Dao Street, Duong Dong Beach, Phu Quoc Island, Vietnam
Hotel amenities
4.5 of 5 stars 265 Reviews
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265 reviews from our community

What travellers say about this hotel
  • Very good(7)
  • Pepper Tree restaurant(4)
  • Friendly and helpful(3)
  • Main house(3)
  • White sand(3)
  • Swimming pool(3)
Traveller rating
    176
    66
    17
    5
    1
Only show reviews for Family (25) | Couples (175) | Business (2)
Date Rating
clovellyjel
clovelly
Contributor
16 reviews
3 helpful votes
5 of 5 stars Reviewed 1 February 2012

Our group of 5 stayed here for 3 nights & loved every minute - from the huge 4 poster bed to the pristine beach & fabulous international quality food. Attention to detail was sublime. The Pepper Tree Restaurant was fabulous for breakfast & dinner. Plus the food prices were competitive with outside the gates but standard, freshness & presentation world... More

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ce58
Sydney, Australia
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 1 February 2012

Five of us stayed here for three nights in Jan 2012. Where in the world are you greeted with a juice, iced tea, lemongrass scented refresher towel, and a canape presented beautifully on arrival?Where in the world do they serve you complimentary cold bottled water by the pool or on the sandy beach, & a juice and refresher towel? Where... More

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gregory1967
Ho Chi Minh City, Vietnam
Contributor
14 reviews
16 helpful votes
4 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

My husband & I stayed at this property from 21 - 28 January 2012 over the Tet/Lunar New Year break. It,s about a 10 - 15 minute drive from the airport to the hotel and there was a complimentary transfer service and we were offered bottled water and cold towels. On arrival at the hotel we were directed to the... More

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york1
yorkshire uk
Senior Contributor
49 reviews
67 helpful votes
4 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

We were a little concerned about the building work after reading previous reviews especially when we found our room was right next to the wall separating La Veranda from the new construction, however we didn't see or hear any sigh of work being done during our 5 night stay. The building still has a lot of work to be done... More

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Goga_Pasha
Vadodara, India
Contributor
16 reviews
5 helpful votes
5 of 5 stars Reviewed 27 January 2012
1
person found this review helpful

I am a little biased about all things Vietnamese so may be a little bit spills over into this review as well but it was the perfect holiday resort. As soon as we arrived we are whisked off in the hotel car with cold towels and water to refresh our selves, the rooms were not yet ready so we wandered... More

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madame b
London, United Kingdom
Senior Reviewer
9 reviews
2 helpful votes
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

Everything about this hotel was great, except for the prices in the restaurant, which are a bit of a rip off (although some of the food is very good). There's a lot of attention to detail, in terms of making guests welcome, including being brought free water and yogurt on the beach. It's very calm, the staff are helpful and... More

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Dave_Ball2007
Wendover, England
Senior Contributor
45 reviews
56 helpful votes
4 of 5 stars Reviewed 18 January 2012
2
people found this review helpful

For the price of the rooms I had slightly higher expectations. If I could rate this hotel as good rather than very good I would have. Located 10 mins from the airport on a decent stretch of beach with a number of restaurants and bars, many on the beach. Approx 5 mins to the main town by car. Arranged for... More

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Wiltdorfer
Amsterdam
Senior Contributor
22 reviews
21 helpful votes
4 of 5 stars Reviewed 16 January 2012

We popped in twice to enjoy coffee and digestifs in the wonderful bar and veranda. Great atmosphere and service. But such a pity that the live band (less than mediocre elevator muzak) was so loud that a conversation was hardly possible. I'm so glad I wasn't paying $ 300 + per night to have them playing under my window. Totally... More

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ElliottBaim
California
Reviewer
4 reviews
8 helpful votes
4 of 5 stars Reviewed 15 January 2012
2
people found this review helpful

I have stayed here four times over the years and it is clearly the best facility on the island BUT--- Food is really overpriced Staff knowledge of even basic English has gotten worse Spa is fair at best. I had a green tea treatment that was described as treatment then 20 minute neck and shoulder massage then hot towels --it... More

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Jon Bourbaud, General Manager at La Veranda Resort Phu Quoc, member of the MGallery Collection, responded to this review
16 January 2012

Dear Trip Advisor Member, Thank you for taking the time to address your comments regarding your recent stay at La Veranda Resort. We welcome all feedback, especially constructive comments as it allows us to improve the products and services for our future guests. It was a pleasure to welcome you back to our resort for your 3rd visit and I... More

TravelerFarnhamUK
Farnham UK
Senior Contributor
38 reviews
18 helpful votes
5 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

This is a luxury place with perhaps the firendliet service we had on our stay in Vietnam. Rooms are large and the bar area and garden restaruant are a wonderful place to relax. There are plent of loungers by the pool, garden or beach so no fighting for sun beds! Outside onthe beach are a good range of local beach... More

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Jon Bourbaud, General Manager at La Veranda Resort Phu Quoc, member of the MGallery Collection, responded to this review
16 January 2012

Dear TravelerFarnhamUK, Thank you for taking the time to post your comments on Trip Advisor to share with other travellers and members. It is always a pleasure to receive positive feedback such as you have shared. As already discussed with you, we are sorry that you became the feast on your last night with us and I do hope that... More

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La Veranda Resort Phu Quoc, member of the MGallery Collection Also Known As

  • Mercure Phu Quoc Island
  • Accor Phu Quoc Island
Address: Tran Hung Dao Street, Duong Dong Beach, Phu Quoc Island, Vietnam

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La Veranda Resort Phu Quoc, member of the MGallery Collection
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