We prefer rooms on the ground floor, and they only had three, none of which were kings, but we took it, and it was ok. The service was good and friendly. The rooms are pretty well appointed with a fridge, etc., but the carpet was worn and dusty. There is a little bit of train noise at night, but considering... More

Excellent service, Crystal, Jack and Tierro are extremely helpful and courteous! I travel up to 5 months a year and whenever I stay in the Gallup area, I prefer to stay at the Hampton Inn and "Sweets" on Maloney. One suggestion is to book early, because it will sell out.

For work, I am consistently in Gallup. This is the hotel of choice for me. I have stayed at several others in the area and they did not meet up to any standard. For the price, you get what you expect and want out of a room. Each room has a flat screen tv, fridge and microwave. This is helpful... More

My stay at the Gallup Hampton Inn East is always excellent. The ladies who work in the evening: Crystal, Brianna, and Regina are so helpful and polite. They provide the best customer service experience when I stay. Check-in and check-out is always a smooth and seamless experience. I am always greeted with a smile every morning and evening. My stay... More

We stay there almost 3-6 months a year and the services we received there are excellent. For instance, they provide flexibility for reservation change and store our foods as we sometimes over bought. In particular, Crystal, Kim and Jack have provided professional services to our group. We see the hotel has listened our feedback and made improvement to the fitness... More

I have only ever written one other review--and it was for this hotel several months ago. I decided to write a second review because this property deserves additional recognition for going above and beyond the norm in service and comfort. I travel to Gallup almost weekly, and this hotel has truly become my "home away from home." The service is... More

We stayed in Gallup last weekend to attend the Crown Point Auction, a Navaho Rug auction where you can buy right from the weavers. We returned to the Hampton late after a fantastic experience. We woke late, and were going to miss breakfast. We were extra hungry as we had no dinner the might before. I called down to the... More

If you want good value, excellent quality, friendly staff, and a great breakfast, stop here. We have stayed at this Hampton Inn at least four times and plan to continue to do so. It's nice that some things can be relied upon.

Wonderfully comfortable beds! After driving all day, this was the perfect place to get a good nights' sleep! The hotel was easy to access from the freeway and we didn't have to wait long to check in. The room temperature was easily controlled by us and the entire facility was clean and welcoming. Breakfast was hot & filling; seating was... More