Horrible, just horrible. Not only did they lose my online reservation, I was forced to take a smoking room. They SAY they remodeled in 2011, and maybe they did. The plastic bathroom fixtures looked new, and the carpet wasn't horribly stained. However, the mattress and box spring set was old, creaky, and broken down. There's zero water pressure, and if...
Thank You for your response, we value all our guests and their concerns. We will certainly will do our best to make sure these concerns are taken care of. Apologize your stay but not completely satisfactory but we hope you will give us another chance.