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Holiday Inn Express Raton

2.5 of 5
101 Card Avenue, I-25 Exit 450, Raton, NM 87740
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Holiday Inn Express Raton
Ranked #3 of 19 hotels in Raton
4.5 of 5 stars 87 Reviews
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87 reviews from our community

    Trip type
Traveller rating
    61
    21
    1
    4
    0
Date Rating
Phoenix, Arizona
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 19 May 2012

We usually stay in Trinidad, CO, but stopped 25 miles south in Raton this year. We will return on every trip in the future. All the staff (front desk, housekeepers, breakfast room) were very friendly and helpful. We thought it might be a new hotel because it was so immaculate. But it is 13 years old and just really well-maintained.... More

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ABQ
Senior Contributor
23 reviews 23 reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 6 May 2012

After a miscommunication with a hotel in Springer, we were stranded at 10:30pm without shelter and 2 sleeping boys. We decided to drive a half hour further to Raton and tried the Holiday Inn Express. The had a room for us and it turned out to be a beautiful hotel with swimming pool and full breakfast. Barbara at the front... More

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Colorado Springs, Colorado
Top Contributor
98 reviews 98 reviews
Reviews in 56 cities Reviews in 56 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 5 May 2012

In the last couple of years I have become more and more impressed with Holiday Inn Express, and am using it as much or more than my old standby -- Hampton Inns. The HIE at Raton, NM is no exception. Very pleasant lobby and good parking lot. Friendly service at the front desk. The hallways are a tad narrow, but... More

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New Mexico
Senior Contributor
48 reviews 48 reviews
Reviews in 32 cities Reviews in 32 cities
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 29 April 2012

We stayed at the Holiday Inn Express Again and found it to be just as great as previous stay. Fast Accurate Check-In Clean Rooms Great Evening Snacks / Breakfast Quiet Great Bedding Safe Travels, Land and Sea

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Washington, D.C.
Senior Contributor
29 reviews 29 reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 13 April 2012
1
person found this review helpful

We stayed at this hotel on our way between stops in New Mexico and Colorado. It was clean and the service was great. Breakfast was nice, my son enjoyed the new "pancake machine". The staff at breakfast kept tables clean, food stocked and were quite friendly.

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Hartley
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 10 April 2012
1
person found this review helpful

Very Smokey for a non smoking establishment. My son has asthma so this situation was not good. In the morning I mentioned this to the staff to make sure they were aware of the situation. All I got was the "you are a pain in the but look" and a have a nice day. I've stayed at 6 different Holiday... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Raton, responded to this review
22 May 2012

Dear LAwrence D, Thank you for your review regarding your recent stay. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from you and being of further assistance. Ben... More

Omaha, Nebraska, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 20 March 2012
2
people found this review helpful

I have stayed at this motel 4 times as I have traveled to and from Phoenix and Omaha. It is consistently clean and attractive, well-appointed rooms, amenities, good breakfast and evening "snack" (easily a meal). The staff are extremely pleasant, helpful, friendly and the ambience of the motel is that of a small-town. Weather is often a concern here at... More

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El Paso, Texas
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 March 2012
1
person found this review helpful

The staff at this property did a great job of making us feel welcome. From the recommendations of local restaurants and area attractions (Capulin Volcano Monument), to the detailed driving instructions to Durango through northern New Mexico. We had a very quiet room with a separate bedroom for the kids in bunk beds, afternoon snacks and refreshments in the reception... More

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Dallas
Top Contributor
65 reviews 65 reviews
Reviews in 40 cities Reviews in 40 cities
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed 18 March 2012
3
people found this review helpful

MAKE YOUR RESERVATION ON-LINE!!! I was quoted $133 when I called from the road, but found the Govt rate of $80 on Apollo and a Sr. rate of $124. So DON'T BELIEVE THEIR LINE that you won't find a better rate on-line!! While the staff may be Wiley on the rates, they were very nice and attentive when we got... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Raton, responded to this review
13 April 2012

joelinda, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how great our hotel is. Ben J IHG Care More

Illinois
Senior Contributor
26 reviews 26 reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 9 March 2012

We stayed there on Mar 3 on our way home from a 12 day SW trip. It was the most expensive hotel we stayed at the entire trip. We stayed at Holliday Inn Express in Bernalillo, NM (excellent) and Salina, KS. Nothing wrong with the room or service. Just the value. I guess lack of competition holds the rooms high... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Raton, responded to this review
10 March 2012

gsr, Thank you for taking time out of your busy day to leave us a candid review. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar... More

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Additional Information about Holiday Inn Express Raton

  • Holiday Inn Raton
  • Raton Holiday Inn Express
  • Raton Holiday Inn
Address: 101 Card Avenue, I-25 Exit 450, Raton, NM 87740
Price range (per night):* S$139 - 233

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Holiday Inn Express Raton
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