My wife and I visited Roswell to crew for a Hot Air Balloon in the 25th annual Old Timers Rally. We knew the featured rally hotel was full so we chose this hotel due to the brand and its close proximity to the launch field. We stayed in the BW Plus across the street on a previous trip to Roswell... More

My friend and I took a girl's vacation through New Mexico with Roswell being our first stop. We were expecting this hotel to be run of the mill since we were looking for bargains, but this ended up being one of the nicest rooms we stayed in. Everything in our room was updated and nice looking. Very clean. The beds... More

We booked on line at a reduced price, just traveling through to New Mexico. We were not impressed by the outside , but the inside was updated..new carpet, tile and very nice bath. Bath had granite countertop, nice tile shower with new tub. Everything clean and the best thing -a remote cleaner. Breakfast was better than most cheaper motels- with... More

We have stayed at several Best Westerns and unfortunately this was not one of the best. It may have just been out rooms location – it was on the first floor and close to the entrance – so there was a lot of parking lot noise and upstairs noise and we just were not able to get a good night’s... More

My sister and I spent one night here and were very impressed with the price and room. The young girl on the front counter was very helpful and suggested I join the Best Western Rewards program, which I did. The room itself was a good size and very clean, and the beds very comfortable. There were plenty of eateries within... More

What a nightmare! Service despicable- teenager at front desk inattentive and down right rude with a foul attitude. People in parking lot partying loudly in the back of the pick-up truck at midnight. Grounds dirty and disgusting. Room filthy, small, cramped, and stunk of cigarette smoke, and worst of all, this dump charged my CC before arrival a couple of... More

We stayed here with our two boys last week and we found our room nice and clean. It was comfortable and the pool was refreshing. They served a hot breakfast with omelettes and found that to be an added plus and something different than the expected. All of the staff we came into contact with at this property was extremely... More

I paid a little more than I normally do thinking it would get me a much better room - wrong. The room was roomy but the a/c was loud and ran all night. The neighboring room was an all night party and the grounds were filthy: stains and spills on the stairway, cigarette butts and paper debris littering the grounds... More

Nice hotel. The staff were friendly and the upgrades to the room were surprising. I'd been there 5 years earlier and found the improvements to the rooms to welcome and improved my stay. The flat-screen TV were nice, but I was most impressed by the redesigned bathrooms. New tile and I think new tubs made the bathroom seem very clean.... More