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Holiday Inn Express Ruidoso

2.5 of 5
400 West Hwy. 70, Ruidoso, NM 88345
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Holiday Inn Express Ruidoso
Ranked #11 of 25 hotels in Ruidoso
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    4
    7
    4
    2
    4
Date Rating
Upland, California
Senior Contributor
44 reviews 44 reviews
Reviews in 28 cities Reviews in 28 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 30 March 2012

While the breakfast and the staff are nice - the rooom we had was in dire need of an update. The sink was really chipped and leaked most of the night - the bed was way too soft and should have been replaced a long time ago and the towels were paper thin. Compared to other Holiday Inn Express this... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Ruidoso, responded to this review
2 May 2012

Dear highwaytrip, Thank you for staying with us and leaving such a detailed review. I am deeply sorry you found our hotel less than satisfactory. The feedback we receive from our valued guests, like you, enables us to target problem areas, We welcome any opportunity to improve. Katie J IHGCare More

Phoenix, Arizona
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 November 2011 via mobile
2
people found this review helpful

I travel for a living and this hotel is by far my choice in Ruidso. The room is clean, well maintained, and the staff is very helpful. The free breakfast is done right as well!

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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 14 November 2011 via mobile
1
person found this review helpful

Weekend stay was quiet and comfortable. Front desk staff friendly. Breakfast stocked well. Price seemed a bit high for HIE in this area.

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Tucson, AZ
Senior Contributor
21 reviews 21 reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 18 October 2011

The hotel was exactly what you would expect for a Holiday Inn Express. It was clean, comfortable, and had a free breakfast. In Ruidoso, the price was quite high and there was a bit of confusion about the breakfast with one morning there was no juice because they couldh't find the key to the machine. The pancake machine did not... More

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See 2 more reviews by OldCajun for Ruidoso
Artesia, New Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 13 October 2011
1
person found this review helpful

Worst Hotel I have ever stayed in. Cleaning people took the towels off the floor and folded them and put them back on the shelf.

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Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 25 August 2011
2
people found this review helpful

The staff at this hotel are friendly and accommodating. The front desk folks are ready and willing to give advice on activities, restaurants, and general information for enjoying the Ruidoso area. The house /maintenance staff were all nice and very helpful. I think they have the best jacuzzi with the strongest jets I've ever encountered. The staff star in my... More

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duncan az usa
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 4 August 2011

this hotel is nice but the rooms are not as nice as some other holidayinn express's. are room was quite the bed was ok. the ice macine was out on are floor the desk clerk said she would have it fixed but it still wasnt fixed by the time we left.

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meadville
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 31 July 2011
1
person found this review helpful

clean, great free breakfast, good free coffee all day, cookies at night, swim pool,friendly staff! I cannot think of one bad thing. Thanks Holiday Inn :-)

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El Paso, Texas
Senior Contributor
21 reviews 21 reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 13 February 2011

We had a bad experience with another hotel in Ruidoso, so we drove over to HI Express because we have always had good experiences with HI Express. When we got there, the front desk personnel told us they only had 1 King suite w/sofa bed left, but it was on a smoking floor. I asked if I could go up... More

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tx
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 17 August 2010
1
person found this review helpful

Stayed July 9th & 10th. Stay was okay. Clean room good breakfast.. We checked out and drove 4 1/2 hours home. When I unpacked my bags immediately upon arriving home I realized my makeup bag was not there. I called the hotel to tell them. The gentleman looked and said he could not find it. I called the next morning... More

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Additional Information about Holiday Inn Express Ruidoso

  • Holiday Inn Ruidoso
  • Ruidoso Holiday Inn
Address: 400 West Hwy. 70, Ruidoso, NM 88345
Price range (per night):* S$138 - 251

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Holiday Inn Express Ruidoso
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